Great place to learn operations, but career growth needs greater transparency and fairness. #concern L2 associate
Pros
Fast-paced environment with strong learning opportunities. You develop problem-solving skills, multitasking abilities, ownership, and the ability to perform under pressure. The exposure to large-scale operations and customer obsession principles helps build operational discipline. Colleagues at the ground level are often supportive, and top performers receive recognition for delivering results.
Cons
Career growth can be extremely challenging despite consistent performance and recognition. Many associates feel that promotions depend heavily on visibility, timing, and internal politics rather than merit alone. Leaders sometimes make commitments regarding development opportunities and advancement, but those expectations are not always fulfilled. The workload can be demanding, work-life balance is difficult during peak periods, and compensation may not always reflect the level of responsibility and effort required.
