Amazon reviews

3.5

60% would recommend to a friend

(209,385 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

209K reviews
4.0
Feb 21, 2009
Recommend
CEO approval
Business Outlook

Pros

1. Customer focus is truly priority #1 throughout the organization. 2. Long term focus of management means consistent message and direction. 3. Plenty of smart people, and very few places for the "dead weight" to hide. 4. Very easy, and expected, to rotate through various functional areas of the company. Most people switch roles at least every 2 years.

Cons

1. Extremely detail oriented culture. It is expected (and considered a strength) that management "dive deep" into all details. This can be very trying at times. 2. Organization is very lean in terms of staffing. While there is the argument this can drive innovation, and has positioned the company well in the current economic climate, it means there is ALWAYS more to do than time to do it. You need to be able to draw your line (in terms of what you are willing to give) and hold to it while delivering on the top priorities. 3. Not the place to go to be "developed". It's very much a "sink or swim" type of culture. The expectation is to hire smart people and then it's up to them to deliver and make their way through the organization.

3.0
Feb 16, 2009
Recommend
CEO approval
Business Outlook

Pros

It's pretty cool to work for a company where you can call yourself a customer and an owner. Amazon truly does think about the customer first, and all business decisions are generally made with the customer in mind. It's nice to have access to some of the creators of one of the best (if not the best) product recommendation tools. Amazon definitely has the power of a large corporate company (along with all of the red tape that goes with that), but that strong corporate brand name alone helps secure meetings with potential partners. The Amazon discount is small, but I suppose it's good that you get one!

Cons

Amazon is a very top-down focused company. Upper management scrutinizes and edits every small detail in a presentation or proposal, and lots of unnecessary time is spent making an unimportant item perfect. The company talks a lot about being able to think of an idea, develop it and implement on the site quickly, but there are layers upon layers of approval needed. Management definitely works a LOT of hours, and expects all team members to do the same, so the work-life balance is fairly nonexistent. Employees are expected to be available at pretty much all times, but then they won't pay for a Blackberry or email-enabled phone.

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Glassdoor has 250,797 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.