Amazon Support Engineer reviews

3.7

51% would recommend to a friend

(233 total reviews)
avatar

Andrew Jassy

48% approve of CEO

44% positive business outlook

Support Engineer employees have rated Amazon with 3.7 out of 5 stars, based on 233 company reviews on Glassdoor. This indicates that most Support Engineer professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

233 reviews
4.0
Mar 16, 2026

Cant complain

Recommend
CEO approval
Business Outlook

Pros

Lot of growth opportunities. If you're willing to give your time and efforts, you can grow.

Cons

Its expected of you to work overtime with unrealistic workload.

3.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

balanced work culture and nothing much

Cons

Nothing much, fine for me

5.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work environment and healthy balanced work style

Cons

On-call rotations and late-night work are common for engineers in some teams.

Viewing 7 - 9 of 233 Reviews

Glassdoor has 250,985 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.