Amazon Technical Support Associate reviews

3.4

52% would recommend to a friend

(30 total reviews)
avatar

Andrew Jassy

17% approve of CEO

71% positive business outlook

Technical Support Associate employees have rated Amazon with 3.4 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Technical Support Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Technical Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

30 reviews
4.0
Nov 5, 2023

Good

Recommend
CEO approval
Business Outlook

Pros

Good benefits, health insurance, good projects

Cons

Extended work hours, work pressure

4.0
Aug 2, 2023
Recommend
CEO approval
Business Outlook

Pros

- Management is good. - Leave policy is excellent - Work load is balanced - Overtime options - Moderately good career options (internal)

Cons

- SOP rigid. - This role particularly doesn't allow for growth. - Increase in Pay, is not great if you plan to stay here for long.

5.0
Jul 6, 2023

Nice

Recommend
CEO approval
Business Outlook

Pros

Great work and a nice culture.

Cons

Nothing much actually, everything feels pretty good.

Viewing 7 - 9 of 30 Reviews

Glassdoor has 251,279 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.