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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,636 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,636 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Reviews by job title

      19K reviews
      4.0
      Jul 24, 2010

      Ok place to work if you like the phone.

      Travel counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, lots of travel opportunities, shift flexibility. If you don't like your supervisor, chances are you'll have a new one within a few months anyway. Plenty of different opportunities for knowledge growth.

      Cons

      call after call after call, repetitive work. Opportunities for lateral moves but difficult to get promoted from within unless you've been with the company a long time. Best shifts and vacation go to the employees with the most years of service. Not enough training to help you advance.

      5.0
      Jul 22, 2010

      good so far

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good leadership and an established brand

      Cons

      word is that pay is a bit on the low side

      2.0
      Jul 21, 2010

      Looks better from the outside than from the inside

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to hide if you´re not too talented Good brand name Just hang in long enough if you want a promotion: no up our out

      Cons

      Mediocre talent Death by process Performance management via strict scorecards invites employees to "play the numbers game" and neglect areas that are more important but not measured Talks the talk but doesn´t walk the walk: empty promises regarding employee engagement Limited innovation Lots of meetings, little action

      Viewing 18253 - 18255 of 18,636 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 21,994 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.