American Express reviews

4.1

81% would recommend to a friend

(18,628 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,628 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Sep 29, 2009

A great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AXP has a good business. It is a profitable business. AXP is fair employer who cares about its employees. The environment is professinal and collaborative.

Cons

It can be bureaucratic at times and the leadership can be slow in decision making.

4.0
Sep 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Company environment is extremely professional yet work shift flexible and business casual at most times. Workforce is professional, experienced, and well educated. In good times, pay and bonuses are above average.

Cons

Management culture is mostly resistant to positive change and innovation in the area of information security and regulation compliance unless facing legal scrutiny. In difficult economic times, layoffs, pay cuts, and budget cuts are rampant and affect mostly the lower two thirds of the pay scale.

4.0
Sep 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Work / Life Balance sometimes is pretty good Intelligent, ambitious co-workers (usually) Management is fairly easy going Compensation is generally fair

Cons

Very limited opportunities for advancement or development Too structured, rigid Work/life balance sometimes takes a back seat Mgmt seems more interested in new employees, usually doesn't want people hanging around very long

Viewing 18397 - 18399 of 18,628 Reviews

Glassdoor has 21,985 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.