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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,625 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,625 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Mar 19, 2009

      Excellent company, Strong Brand, Excellent place to work

      Merchant account management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Huge company, Excellent Brand, Apprecaited for your work, You are well trained have your monthly one to ones with management, Skip Levels if you feel you cant talk to a manager about, You are kept in the picture at all times as you always recieve emails from all different parts of the company advising you on any changes, We get emailed special offers not only on the AMEX brand Eg insurance, Also outside companies offering discounts to employees, The working times are very flexible and all SLA are achievable, I intend to have a long term career within American express as I feel they appreciate everythink you do.

      Cons

      None at present all good

      2.0
      Mar 10, 2009

      Company of individuals wrapped up in their own greed.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable, and relative freedom if you stay away from management.

      Cons

      Dilbert principle is rife, blame intensive company, fear of failure at the cornerstone of making people work harder, anybody who works smarter is cornered off by an intrinsic inner network of bureaucrats who have no real power other than to target defensive attacks on their ivory towers. Consumes good people for the benefit of middle/upper management. Upper management have very little concrete delivered results by their own efforts, as the rely on good people they push around or get rid off over time. The company in general after 20 years is destabilising under the forces of new technology and leaders who are out of touch. The best approach of fixing it is to hire new graduates who haven't been burn't by the company.

      Viewing 18451 - 18453 of 18,625 Reviews
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      Glassdoor has 21,981 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.