Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

81% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (562) , Manager (538) , Software Engineer (503) , Director (490) , Business Analyst (438) , Customer Care Professional (435) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (290) , Travel Consultant (287) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (177) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2637 reviews)); "Employees have autonomy to achieve in a results driven culture and great flexibility provided to staff in my area;" ((in 1636 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1564 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1000 reviews)); "Good pay and very free" ((in 754 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 487 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 433 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 207 reviews)); "Limited growth opportunities and learning" ((in 121 reviews)); "Too much favoritism and relationships" ((in 81 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

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American Express

American Express reviews

4.1

81% would recommend to a friend

(18,611 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

2.0

Aug 4, 2008

Incompetent management sabotages everything at Amex.

Senior programmer analyst

Recommend

CEO approval

Business Outlook

Pros

Pay and work environment are adequate. Co-workers by and large are dedicated, friendly and helpful.

Cons

Senior management is hopelessly out of touch and insulate themselves against the realities of the people who actually do the work. Middle management is completely free of integrity and honesty. Vast majority are incompetent and wholly unsuited for managing people. Their only concern is keeping their own butts out of trouble. Human Resources group appear to be psychopathic and delusional. Career advancement is independent of talent and skills, but is based 99% on how much management likes you. Outsourcing to offshore "resources" has been an utter disaster, management chooses to ignore all the problems. Benefits are third-rate, retirement benefits miserly.

4.0

Jul 31, 2008

Great company to work for.

Senior programmer analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance and carrer opportunities. Support for personal development. Pays up to $5k in tuition reimbursements. Work from home for a couple of days per week is a great feature. Excellent corporate employee culture. Employees demonstrate high respect and supportive. I highly recommend working for this company.

Cons

Decisions are not taken quick enough. Most of decisions made takes such a long time wich is frustrating some times. Healthcare plance are not so good. High copays and deductibles. Not many plans to choose from. Retirement plans have very restricted options. 401K savings can not be moved around when the market is not doing good.

2.0

Jul 22, 2008

Great work life balance, but you're not going to learn marketing

Director

Recommend

CEO approval

Business Outlook

Pros

Great work life balance - easiest job I've ever had (including high school jobs). I have plenty of time off and little was demanded of me day to day. The way that jobs were sub divided so far down, you could be an expert in your area without being over worked. Good perks as far as give aways, holiday parties, time off, summer hours, not a strict dress code and a good place to find other, young, smart people to date.

Cons

Not actually a marketing company, very bogged down in process, not friendly to outsiders

Viewing 18574 - 18576 of 18,611 Reviews

Jobs at American Express

Compliance Analyst (m/f/d) befristet auf 24 Monate, Frankfurt am Main

Frankfurt am Main

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Werkstudent (m/w/d) im Bereich Product Management (befristet auf 12 Monate mit Verlängerungsabsicht), Frankfurt am Main

Frankfurt am Main

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Director Finance (m/f/d), Frankfurt am Main

Frankfurt am Main

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Senior Manager Risk Management (m/f/d), 12 months contract, Frankfurt am Main

Frankfurt am Main

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Incompetent management sabotages everything at Amex.

Great company to work for.

Great work life balance, but you're not going to learn marketing

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