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      Apple

      Engaged Employer

      Apple reviews

      4.1

      80% would recommend to a friend

      (43,044 total reviews)
      avatar

      Tim Cook

      86% approve of CEO

      73% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Compensation and benefits

      4.0

      Culture & values

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Apple has an employee rating of 4.1 out of 5 stars, based on 43,044 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      43K reviews
      5.0
      May 5, 2008

      The Apple Stores are the place to be.

      Mac specialist (apple store)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Apple is a great place to work if you are into the latest technology. They do a really good job of showing you everything you have to know to help out customers. The company is always promoting personal growth and does their best to help you and promote you. I started working there towards the end of the summer, buy December I had been made into a part-time employee and had been given a raise. In the spring, I was given another raise because of my performance. And that was due to the fact, they kept training us and giving us lots of useful information to use out on the selling floor. I love the fact that they don't make it all about commission. It's more about helping out the customer and finding out the right solution for them. In the end, that's what retail should really be about.

      Cons

      One of the downsides of working at Apple is that at times many people feel like they're being pressured to sell certain things. The fact is, Apple is only trying to make sure every customer gets the most out of the product. They encourage us to ask lots and lots of questions to find out what the customer's needs are. Our job is to let others know of the different services available to them. If the customer finds that service useful, then they can use it. Other employees feel like they are pushing people to buy stuff when they mention the services because they are not asking the right questions. If I know a customer has been a Mac user for a number of years, then there might be some things I leave out that wouldn't really pertain to their needs. If you make it a habit of talking to all your customers and mentioning everything, then the metrics take care of themselves. I used to think it wasn't true, but it really is. That's how I got about three raises in less than 2 years. The only other thing I don't like about Apple is the fact that starting in November (around Thanksgiving), requesting time off is strongly discouraged until after January (because of Macworld). I understand they need people to be selling and that they holidays are coming up, but we do have family and friends we like to spend time with. A weekend off during the holiday season will not hurt anybody.

      4.0
      May 5, 2008

      If you have a passion for not only Apple but people, then this is the job for you.

      Mac specialist (apple store)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Personally, the best reason for me to work at Apple was that you get to be a part of something really fantastic. People are changing the way they run their lives, whether business, personal, or both. And often, you get to see things become easier for them by switching to a superior Operating System. Additionally, you get to meet people who share similar interests as you, especially in certain fields. (For example, this might just be that you enjoy using a Mac, but you also get to talk to a lot of people who use software that's Mac-only, like those many Music or Film production applications.) This is also a really great job for those who enjoy teaching. A lot of what you do there isn't as much selling as it is answering questions and solving problems. That can be really fun - especially if you can show them an easier way to accomplish something or fix a problem that they thought unfixable. When you do sell, it's not like other establishments where the pressure's on or you're dependent on commission. Also, the products kind of sell themselves. There's rarely a situation where you feel like you have to sell something you don't believe in. There's something right for everyone and part of the fun is helping someone find the right fit.

      Cons

      If your management team isn't competent or trusting, just like any job, it can become difficult. At Apple, there's a lot of self-motivation. Meaning, for things to work well, you need to be able to take initiative. However, if the manager seems like he or she might be a micro-manager, then it doesn't go as smoothly as it might at another Apple Retail Store. Another downside of working at an Apple Retail Store is that it is a great job and a lot of people want to work there. Unfortunately, with such popularity comes a few bad apples (no pun intended) who can ruin the fun for others. There's been a lot of recent limitations instituted against Mac Specialists and it takes away from the atmosphere of trust. My main recommendation to an interested Mac Specialist would be to check out how the other employees are doing to see if that exciting and fun atmosphere still exists.

      2.0
      May 3, 2008

      Local Managers Undermine Apple Corporate.

      Mac specialist (apple store)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The corporation as a whole is a wonderful place to work. The training is excellent, and the support from corporate is wonderful. You'll learn so much that will help you later in life about technology. You'll also associate with a great array of people in both your fellow staffers and the customers: artists, programmers, health care providers, business people. You get to see new products and new technologies first hand. You also get to have a unique position to learn what's going on in the small developers community. One more thing: it's incredibly rewarding to help guide people to technology tools that are going to make their lives more interesting.

      Cons

      You're at the tow of local managers, who themselves often don't live up to Apple's mission or culture. Often times, the managers of the local retail stores will present themselves to their corporate managers as if they're all about the Apple culture, and then turn around to be the meanest people in the world. In my experience, the workers at my store were consistently appalled at how viscous our general manager was to customers and fellow employees alike. He would do or say anything to keep somebody from returning something, even if it was a blatant mis-statement of Apple policy. Management is in a unique position to distort Apple policy and culture on the ground, and it was shocking to see. It is ultimately why I decided to leave.

      Viewing 43015 - 43017 of 43,044 Reviews
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      Glassdoor has 52,639 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.