Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5488) , Team Leader (1848) , Agente De Atendimento (1631) , Customer Service Advisor (1432) , Customer Service Representative (CSR) (1284) , Advisor (961) , Customer Service Agent (747) , Customer Service (642) , Technical Support Engineer (637) , Technical Support (622) , Operations Manager (587) , Content Moderator (551) , Assistant Manager (535) , Customer Advisor (429) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1264 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1149 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1112 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "Good environment and security services is good" ((in 863 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2987 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2038 reviews)); "Very demanding and low very low pay" ((in 1251 reviews)); "Bad managers or team leaders" ((in 516 reviews)); "Extended working hours" ((in 336 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,680 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

5.0

Jun 9, 2026

Growth opportunities but low salary and incentives

Assistant operations manager

Recommend

CEO approval

Business Outlook

Pros

Growth Opportunities Employee-centric and Decent Crowd

Cons

Less Salary Less increment Less incentives

4.0

Jun 9, 2026

Positive management with career growth, but lacks HMO for dependents

Senior renewals specialist

Recommend

CEO approval

Business Outlook

Pros

Salary Career Growth Good management

Cons

No Free HMO for dependents Onsite

1.0

Jun 9, 2026

Accessible location with poor management on some accounts

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very accessible in the downtown area, maintenance employees always cleaning production area

Cons

One account(33rie) doesn't plot breaks/lunches and agents need to ask for their turn, that should not be the case, breaks are mandatory and agents should not to have at least one per shift. Another account(Hndy) has a manager that watches Fb reels or sleeps(and snores) throughout his shift and does his job like coaching 1-2 hours before end of his shift

Viewing 28 - 30 of 44,680 Reviews

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Jobs at Concentrix

Initiativbewerbung zur Personalvermittlung

Baden-Württemberg

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Kaufmännischer Sachbearbeiter (m/w/d) Vertriebsinnendienst - Sales Support

Receptionist (m/w/d) Halle / Saale

Halle (Saale)

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French - Italian - English Customer Service Agent (m/f/d) Chat Support

Italian - German - English Customer Service Agent (m/f/d) Chat Support