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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,724 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      1.0
      Nov 15, 2016

      EXTREMELY DISORGANIZED

      Technical support advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home. Did not have to commute to work

      Cons

      The pay was low for the type of job you do Disorganized You never stick with the same Team Manager Don't properly train the Advisors nor the Team Manager It take 3 months tops to get your tenure or promotion raise Place you in position that you are not prepared to do and hold you accountable when you don't meet the standards.

      4.0
      Nov 13, 2016

      Godaddy Small business consultant

      Small business consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I do not know about other campaigns, but the management of Godaddy customer care in Belfast is the most approachable I ever experienced. Both managers in charge always make time to talk to agents about their worries. The job itself is for you if you are interested to learn how the internet regarding hosting and e-mail works. The atmosphere is relaxed and you will have no problems if you do your job. As there is a lot of troubleshooting involved it is very exhausting and you are supposed to sell products as well. And if you put the effort in, there are always opportunities for progress. What is not so good is the lack of technical training for such a demanding job. All training and coaching is around sales. You need to find an experienced agent to mentor you. If you are dedicated to customer support, you will find it very rewarding because the customers are really grateful for your help.

      Cons

      Not enough training for what you have to face. No parking, if you live outside of Belfast you are depending on the time tables of public transport. Low wages.

      4.0
      Nov 12, 2016

      Pretty Good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      >> Amazingly friendly environment. >> Opportunities are given to those who lack/do not have experience >> Training is very detailed in its use of preparing employees for the workplace

      Cons

      >> Pay doesn't seem to be the best

      Viewing 44410 - 44412 of 44,724 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,487 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.