Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5496) , Team Leader (1844) , Agente De Atendimento (1633) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (747) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1254 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1115 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1107 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 921 reviews)); "Good and very good environment" ((in 837 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2979 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2044 reviews)); "Very demanding and low very low pay" ((in 1221 reviews)); "Bad managers or team leaders" ((in 515 reviews)); "Extended working hours" ((in 338 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Berlin , Nürnberg , Düsseldorf , Leipzig , Osnabrück , Münster , Duisburg , Frankfurt am Main , Schwerin , Gera , Hameln , Mannheim , Wuppertal , Ulm , Moers , Hamburg , Kiel , Bernau bei Berlin , Halle (Saale) , Neuenhagen bei Berlin

Concentrix reviews

3.9

76% would recommend to a friend

(44,695 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,695 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

2.0

Mar 8, 2024

Okay for Short term

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It is an okayish job if you want to change your career or just earn salary

Cons

Team leaders not professional at all

Concentrix Response

2y

Hello, thank you for your feedback! It is great to hear that you recommend us as an employer. We see you didn’t feel you were fully supported by your team lead during your time here and it looks like we missed the chance to fix this while you were with us. It would be great if you could write us a mail via staff.online.feedback@concentrix.com so that we can investigate the issues you mentioned and improve them. Best wishes for your future, Your Concentrix + Webhelp-team

1.0

Mar 7, 2024

AVOID at all costs

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Loads of AL, work from home

Cons

Bad pay, useless TL's, awful management on everything

Concentrix Response

2y

Hello, thank you for taking the time to review us. Your feedback is important and we want you to know we hear you loud and clear. We’d be grateful if you’d drop us a note at our confidential inbox EB-DACH@webhelp.com to discuss these issues further. You can share as much or as little as you’re comfortable with. We’ll take it to our leadership team, and make sure it's handled with care. Best wishes, Your Concentrix + Webhelp-team

4.0

Feb 26, 2024

OK

Social media customer advisor

Recommend

CEO approval

Business Outlook

Pros

Safe employment for years, home office

Cons

Several KPIs that exclude each other, few promotion possibilities

Concentrix Response

2y

Thank you for taking the time to share your thoughts on what we're doing well and what we can do to improve. Reviews like this give us insight into what game-changers really need from us!

Viewing 118 - 120 of 44,695 Reviews

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Jobs at Concentrix

Initiativbewerbung zur Personalvermittlung

Baden-Württemberg

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Kaufmännischer Sachbearbeiter (m/w/d) Vertriebsinnendienst - Sales Support

Receptionist (m/w/d) Halle / Saale

Halle (Saale)

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Kundenberater (m/w/d) für eine Premium-Automarke

Call Center Agent (m/w/d) Terminierung im Finanz- und Depot-Bereich

Nürnberg

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Concentrix

Concentrix reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Okay for Short term

AVOID at all costs

OK

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