Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5494) , Team Leader (1843) , Agente De Atendimento (1633) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (744) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (623) , Operations Manager (588) , Content Moderator (552) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1107 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1089 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 904 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 846 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2958 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2053 reviews)); "Pay was low Difficult to know what job you will be working on until you accept the job offer" ((in 1234 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 337 reviews)); "Extended working hours" ((in 335 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Berlin , Nürnberg , Düsseldorf , Leipzig , Osnabrück , Münster , Duisburg , Frankfurt am Main , Schwerin , Gera , Hameln , Mannheim , Wuppertal , Ulm , Moers , Hamburg , Kiel , Bernau bei Berlin , Halle (Saale) , Neuenhagen bei Berlin

Concentrix reviews

3.9

76% would recommend to a friend

(44,689 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Nov 24, 2023

Micromanagement, Daily targets and high workloads

Marketing and sales agent

Recommend

CEO approval

Business Outlook

Pros

- Getting to work with high profile clients across all verticals - Learning everything about social advertising

Cons

- you are micromanaged on a daily basis - you calls will be receive criticism on a regular basis, by people whose job it is to find things to criticize - bad management, during my two years i had 5 different managers - too many clients in portfolio to be able to help - lack of access to support for clients - daily targets that are unattainable - rigid working hours and mandatory morning/evening meeting - they hire anyone that do not any have experience

Concentrix Response

2y

Thank you for leaving this review for us. We're all ears when it comes to the concerns of game changers. It's unfortunate to hear you're dissatisfied with us. . At Concentrix + Webhelp, we're always for ways to improve the way we serve our game changers, so we appreciate this feedback. We hope that your experience improves and we'd like to know how we can do that for you. Please email staff.online.feedback@concentrix.com so we can learn more about your experience and make a change.

3.0

Nov 24, 2023

Positive

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Home office with benefits overall

Cons

They kick you out before giving you a permanent contract

Concentrix Response

2y

Thank you for your review! We appreciate you taking your time to share your experience and hope you will always feel open to sharing with us.

4.0

Nov 6, 2023

Salary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It is a good experience, learning alot

Cons

No bonuses for good performance

Concentrix Response

2y

Thank you for your review, we hope you feel comfortable to continue to share feedback throughout your career at Concentrix + Webhelp so that we can grow with you.

Viewing 139 - 141 of 44,689 Reviews

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Jobs at Concentrix

Deutschsprachiger Customer Care Consultant – Griechenland (inkl. Relocation) (m/w/d)

Deutschland

View job

Kundendienstmitarbeiter (deutschsprachig) – Search Engine in Lissabon, Portugal

Kundenservice-Mitarbeiter (Deutsch/Englisch) – Hospitality Group in Lissabon, Portugal

Deutschland

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Customer, Order and Technical Support (German-speaking) - Medical Equipment- Relocation to Portugal

Deutschland

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Content Moderator (German-Speaking) – Global e-Commerce - Relocation to Portugal

Deutschland

View job

Concentrix

Concentrix reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Micromanagement, Daily targets and high workloads

Positive

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