DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Operations management were good and helpful, overall good warehouse environment and training procedures in place.

Cons

Had a bad manager to begin with but later more respected managers took the position.

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DHL Response
1y
Hello, Thank you for sharing your positive review with us. It is fantastic to read that the operations management was supportive and that you appreciated the warehouse environment and training procedures. That's exactly how it should be! However, we are sorry that you initially had a bad experience with a manager, but it's good to know that things improved with more respected managers taking over. Thanks again for your insights, and we wish you all the best in your future endeavors. Warm greetings, Your DHL Team
2.0
Jan 7, 2025

Nil

Recommend
CEO approval
Business Outlook

Pros

Nothing much at all at dhl

Cons

Too many paper work and need to work at fast pace

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DHL Response
1y
Hello, Thank you for taking the time to evaluate your experience with our company. We regret that your time at our Singapore location has not been entirely satisfactory. We understand your feedback regarding the fast-paced nature of our work and acknowledge that it can be stressful. However, when working at a fast pace, you are often open to exciting opportunities and the chance to excel quickly. Nevertheless, we strive to maintain a balance between efficiency and employee well-being. We encourage our employees to reach out to their managers if they encounter any issues or concerns. We wish you all the best in your future endeavors. Best regards, Your DHL Team
2.0
Jan 5, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

10%bonus Paid holidays Teamwork Career advancement Engagement

Cons

Management Accountability Lack of leadership Lack of training Lack of empathy

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DHL Response
1y
Dear colleague, Thank you for leaving a review on Glassdoor. We are glad you find DHL a great place to work and appreciate the many positive aspects such as bonuses, paid holidays, teamwork, career advancement, and engagement. These are indeed important factors that contribute to a happy workplace. However, we also take note of your concerns. There are always areas where we can improve. We would be very happy to hear your ideas and suggestions. Please feel free to contact your local HR department for a confidential conversation. Your feedback helps us to continuously improve. Thank you again for your hard work in Memphis. We wish you continued positive experiences and success! Warm greetings, Your DHL Team
Viewing 331 - 333 of 3,348 Reviews

Glassdoor has 6,458 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.