Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,459 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (44) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"They pay is good and great" ((in 176 reviews)); "Good benefits and lots of activities to enjoy" ((in 176 reviews)); "SOME people are nice and welcoming" ((in 147 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 124 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 118 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 136 reviews)); "Very Hard and long hours" ((in 67 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 44 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 31 reviews)); "too many supervisor with little man syndrome" ((in 18 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,348 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Dec 6, 2024

Fine

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Money, ok hr, free food

Cons

Seems like managers are promoted for firing employees

DHL Response

1y

Dear colleague, Money, supportive HR, and free food are positives we’re glad to hear you appreciate! However, we’re concerned to read your feedback about managers promoted for firing employees. At DHL Group, managers undergo proper training, and promotions are based on performance and leadership qualities, not dismissals. We value open and transparent communication as the cornerstone of building trust and fairness across teams. Your feedback highlights an area we’ll review closely, as fostering a respectful and supportive work environment is a priority for us. We appreciate your honesty and will ensure this concern is addressed. Let’s work together to create a better experience for everyone at DHL Group. Your DHL Team

4.0

Dec 6, 2024

Best courier pay

Courier

Recommend

CEO approval

Business Outlook

Pros

Pay and vans have shelf’s

Cons

Expect a lot, have to take full responsibility for your route

DHL Response

1y

Dear colleague, Best courier pay and well-designed vans with shelves, what an awesome combination! It’s fantastic to see how our efforts to offer competitive pay and practical tools make a difference in your daily work. We understand that taking full responsibility for your route can feel demanding at times, but it also highlights the trust we place in our talented team. Your dedication to managing these expectations doesn’t go unnoticed, and we’re proud to have colleagues like you who take pride in their role. Your feedback inspires us to keep improving and supporting our team in every way possible. Keep up the great work! All the best to Manchester Your DHL Team

5.0

Dec 5, 2024

Great place to work

Compensation & benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Great place to work lovely team members and great engagement, recognition and benefits for staff. Focus on employee wellbeing

Cons

No negatives to report N/A

DHL Response

1y

Hello, Thank you for your fantastic review and for highlighting the positive aspects of your experience at DHL Group! It’s wonderful to read about the great engagement, recognition, and benefits you enjoyed, as well as the focus on employee well-being. Your kind words about the lovely team members and work environment make us proud. There’s nothing more to add, your review speaks volumes about what we strive to achieve every day. We’re so glad to have been a part of your professional journey, and we wish you nothing but success in the future. Thank you for your contributions and for being part of the DHL Group family! Your DHL Team

Viewing 370 - 372 of 3,348 Reviews

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Fine

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