Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,460 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (44) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"good benefits when you working over 5 years and more" ((in 181 reviews)); "They pay is good and great" ((in 168 reviews)); "Good people and potential for interesting work" ((in 154 reviews)); "My colleagues were good to work with" ((in 130 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 126 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 141 reviews)); "Long hours and often weekends" ((in 66 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 45 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 30 reviews)); "too many supervisor with little man syndrome" ((in 17 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Nov 29, 2024

will be the right job for someone but not me

Customs entry writer

Recommend

CEO approval

Business Outlook

Pros

can do as much overtime as you want paid at 1.5x

Cons

very repetitive work, job will be taken by AI in a few years

DHL Response

1y

Dear colleague, We appreciate this thoughtful review from London, and we’re grateful to have had you with us for over a year! Customs entry writing can indeed be repetitive, but it’s also a crucial role that keeps global trade moving something we never take for granted. The mention of AI is a fascinating point. While some tasks may evolve with technology, history shows that innovation tends to create new opportunities. At DHL Group, we’re committed to ensuring our colleagues grow alongside these advancements, with upskilling and career development options always on the table. Overtime flexibility is definitely a perk, and we’re glad it’s something you value! Even if this role wasn’t the perfect fit for you, your contributions have been invaluable. Wherever your path takes you, we hope it’s as exciting as the possibilities the future holds. All the best! Your DHL Team

4.0

Nov 28, 2024

Professional enviroment

Global business services

Recommend

CEO approval

Business Outlook

Pros

Professional, standardized environment. Collaborative colleagues. Several training for employees.

Cons

Internal procedure takes lot of time. Low increase of salary.

DHL Response

1y

Dear colleague, Wow, your review from Ho Chi Minh City made us smile! It's fantastic to read that you’ve enjoyed a professional and collaborative environment with plenty of training opportunities during your 4 years with DHL. It sounds like you’ve been sharpening your skills while being part of an amazing team—talk about a win-win! We get it, though—those internal procedures can feel like running a marathon through molasses. But hey, bureaucracy loves a good workout too! As for the salary increases, we’ll take that as a nudge to keep striving for better rewards for our incredible people. We’re so lucky to have you with us, bringing your talent and energy to DHL Group every day. Here’s to many more exciting years ahead, preferably with a faster finish line for those procedures! Your DHL Team

5.0

Nov 28, 2024

Good company

Forklift operator

Recommend

CEO approval

Business Outlook

Pros

They will recognize you for your hard-work, pay is ok, management was great, paid weekly, company takes care of you especially when your shift has done the most numbers

Cons

Long hours, but will send you home early if they feel like there isn’t anything to do. Equipment and system was old

DHL Response

1y

Hello, We’re so happy to read your glowing review of your time with DHL Group in Union City! Your recognition of our supportive management and the acknowledgment of hard work truly reflects the values we strive to uphold every day. It’s great to hear that you felt cared for and appreciated during your time as a forklift operator—your contributions certainly made a difference! We also note your thoughts on the equipment and system and will take this feedback to heart to continue improving. While the long hours can be challenging, we’re glad there was flexibility when operations allowed. We wish you all the very best in your future endeavors and hope the skills and experiences you gained with DHL Group serve you well. Thank you for being part of our journey and leaving such a positive mark on our team! Your DHL Team

Viewing 379 - 381 of 3,348 Reviews

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will be the right job for someone but not me

Professional enviroment

Good company

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