DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Nov 21, 2024

Working at DHL

Recommend
CEO approval
Business Outlook

Pros

Company culture, employee benefits, compensation is relatively good.

Cons

Work life balance can be poor, communication on not always clear from management.

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DHL Response
1y
Dear colleague, We hope this message finds you well. Thank you for your rating, which is overall positive. However, upon reading your comments, we apologize that your time in London is not completely satisfying. It's nice that you appreciate our culture, benefits, and compensation. Thank you for mentioning this. Your concerns about the poor work-life balance and unclear communication from management are noted. We always strive to provide our employees with a good work-life balance and regret that we have not been able to achieve this in your case. Understanding the significance of effective communication in creating a positive work environment, we are committed to enhancing our communication processes and providing our management team with the necessary resources and training to improve their skills in this area. We would be happy to learn more about your personal experiences. Please feel free to contact your HR department and share your experiences and suggestions for improvement with them. Your contributions are valued, and we are committed to making our company a better place for all. Best wishes, Your DHL Team
3.0
Nov 21, 2024

Not bad of a working place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, amazing team, always very helpful, good career growth.

Cons

Have to work on PH, but you get replacement leaves.

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DHL Response
1y
Dear colleague, Thank you for sharing your positive review about your experience at our company. We appreciate your rating, with most topics rated 5 stars! We are glad you enjoy the benefits, have an amazing team, and see good career growth opportunities here. These are important aspects that help create a positive working environment. We also noticed your concerns about working on public holidays and the low ratings for “senior management” and “work-life balance.” We understand that these are important aspects and appreciate your honesty. If you have any suggestions for improvement, please feel free to discuss them with your manager or the HR department. We are here to support you. Thank you for being a valued member of our team. We wish you great success in your role in the future. Warm greetings, Your DHL Team
3.0
Nov 20, 2024

ITS

Recommend
CEO approval
Business Outlook

Pros

Home office policy, nice cooworkers, the job is overal ok

Cons

Low pay, overmanagement, unclear guidance, slow changes ( if any)

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DHL Response
1y
Dear colleague, Thank you for reaching out and leaving your impression of DHL on Glassdoor. We are glad to read that you found the option to work from home a positive aspect of your experience with us. We made a concerted effort to prioritize the well-being and safety of our employees during those challenging times, and remote work was one of the measures we implemented to achieve that. We are glad to keep offering the option for remote work. It’s great to read about your nice co-workers and that you find your job overall okay. It is important to us that our employees feel comfortable in their working environment and with their team. We understand your concerns about the pay, management, guidance, and changes. Your advice to management is valuable, and we are always looking for ways to improve. We appreciate your honesty and will certainly take your suggestions into consideration. We would be happy to talk to you personally and learn more about your situation. Please feel free to contact your HR department and share your experiences and suggestions for improvement with them. Thanks again for your feedback and for being a part of our team! Best regards to Prague. Your DHL Team
Viewing 394 - 396 of 3,348 Reviews

Glassdoor has 6,459 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.