DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, relaxed environment

Cons

Shifts, working on the weekends

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DHL Response
1y
Dear colleague, Wow, what a super rating! You have given us top ratings in almost all areas, which makes us very happy because, as a top employer, we attach great importance to all these aspects and hope we can offer our employees all of this. We are thrilled you appreciate the pay, benefits, and working environment. We understand your feedback about the shifts and working weekends. We recognize that this can be challenging. We are always looking for ways to optimize work schedules, recognizing the importance of work-life balance and aiming to ensure our employees have enough rest and recuperation time to maintain their well-being. If you have any suggestions for improvement about the work hours or schedule, please feel free to discuss them with your manager or the HR department. We're here to support you and to make sure that your work experience aligns with your needs and expectations. Thank you for being part of our DHL family for over more than 6 years and for your efforts to make our company the world leader in logistics. Warm regards, Your DHL Team
5.0
Nov 19, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Good and fair, everyone seems to be happy

Cons

Nothing really, just long hours

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DHL Response
1y
Hello, You make us glow with pride receiving your remarkable 5-star rating. We are pleased to read you enjoyed working at DHL. However, we also acknowledge your concerns regarding long hours. We understand that this can be demanding and impact work-life balance. We strive to create a work environment that promotes a healthy work-life balance for our employees. We encourage open communication between team members and management to address workload concerns and ensure a healthy work-life balance. Thank you for all your hard work and efforts. We wish you all the best for your future. Your DHL Team
4.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

good care of their own workers, many benefits

Cons

total different treatment for agency staff

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DHL Response
1y
Dear colleague, Thank you for your positive feedback! We are pleased to read that you feel we take good care of our workers and that you appreciate the many benefits. We understand your concern about the treatment of agency staff. We take your feedback very seriously, as fostering a positive and supportive work environment is our top priority. We assure you that this is not the kind of culture we aim to cultivate within our organization. We are dedicated to fair treatment for all our employees and have strict policies in place to ensure this. Our HR department plays a crucial role in ensuring that employees are treated fairly, and we encourage all team members to reach out to them whenever they encounter issues or concerns. Thanks again for your input and for being a part of our team! Best wishes to Castle Donington. Your DHL Team
Viewing 400 - 402 of 3,348 Reviews

Glassdoor has 6,460 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.