Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,460 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Intern (53) , Briefzusteller (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (44) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"Having good benefits and good off days" ((in 183 reviews)); "They pay is good and great" ((in 173 reviews)); "Good people and potential for interesting work" ((in 145 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 127 reviews)); "My colleagues were good to work with" ((in 124 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 137 reviews)); "Long hours and often weekends" ((in 67 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 45 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 33 reviews)); "too many supervisor with little man syndrome" ((in 17 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,348 total reviews)

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,348 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL has an employee rating of 3.8 out of 5 stars, based on 3,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Nov 8, 2024

Ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ok not bad nice space

Cons

Workload on different deparrment barai

DHL Response

1y

Hello, Thank you for sharing your review and feedback. We appreciate your time and insights from your experience working at DHL. We would like to learn more about your concerns and how we could work to earn your 5-star rating in the future, particularly regarding the workload in different departments. Your feedback is important to us, and we strive to continuously improve our work environment. Please consider providing further feedback through one of the available channels for employees, such as our internal feedback system or directly to your HR representative. Your input will help us address these issues and enhance the experience for all our employees. Thank you once again for your contribution. Your DHL Team

3.0

Nov 8, 2024

Service Point Advisor at DHL EXPRESS

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Big name DHL EXPRESS, lot of experience.

Cons

Lot of work but low salaries.

DHL Response

1y

Hello, Thank you for sharing your review and feedback. We appreciate your dedication and the valuable experience you've gained over your 5-7 years with DHL Express. We hope this has been helpful for your projects after this time. We are glad to hear that you found value in working with a reputable company and gained a lot of experience. However, we also take your concerns about workload and salary seriously. On this matter, please be aware that we comply with local labor regulations and strive to offer better conditions wherever possible. We regularly review our compensation packages to provide competitive salaries tailored to the tasks and nature of the positions. Thanks again for your great contribution to the company and for being part of our success story. Your DHL Team

5.0

Nov 8, 2024

Warehouse incharg

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Hello I want to work with DHL because I love this company and I want to learn more from DHL

Cons

DHL one of the best company in the world

DHL Response

1y

Hello, Thank you for sharing your enthusiastic review and feedback. We are thrilled to hear about your passion for DHL and your eagerness to learn and grow with us. It's wonderful to know that you appreciate working here and consider DHL one of the best companies in the world. We are committed to providing a supportive and enriching environment for all our employees. If you ever have any suggestions or ideas for improvement, please feel free to share them through our internal channels. Your input is always valuable to us. Thank you for being a dedicated member of the DHL team and for making possible that we keep connecting people, improving lives. Best regards, Your DHL Team

Viewing 421 - 423 of 3,348 Reviews

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Ok

Service Point Advisor at DHL EXPRESS

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