Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,461 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 62% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Intern (53) , Briefzusteller (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (44) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"good benefit such as medical and dental insurances" ((in 181 reviews)); "They pay is good and great" ((in 161 reviews)); "Good people and potential for interesting work" ((in 145 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 127 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 123 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 143 reviews)); "Long hours and often weekends" ((in 66 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 46 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 36 reviews)); "too many supervisor with little man syndrome" ((in 18 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,349 total reviews)

Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL has an employee rating of 3.8 out of 5 stars, based on 3,349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Oct 18, 2024

Nice people

Ops agent

Recommend

CEO approval

Business Outlook

Pros

It’s quite easy and straight forward

Cons

It’s a Repetitive job, so it gets boring fast

DHL Response

1y

Hello, Thank you for the positive rating and your feedback as a former part-time Ops Agent at DHL in Vicenza. We understand that repetitive tasks can sometimes lead to boredom. We continuously work to provide opportunities for growth and development to keep our employees engaged. We encourage employees to explore different roles and take advantage of learning and development programs to enhance their skills and expand their responsibilities. In this sense a global network of operations offers uncountable opportunities. We appreciate your time and contributions during your employment with us. We value your feedback and will take it into account as we strive to improve the work experience for all employees. Best regards, Your DHL Team

5.0

Oct 17, 2024

Good management and understanding

Senior infrastructure engineer

Recommend

CEO approval

Business Outlook

Pros

There’s no micromanagement here and you will have flexible arrangements like few days WFH. Salary is good as well.

Cons

Chances to grow might take time as the competition is high

DHL Response

1y

Hello, Thank you for taking the time to leave a review. We appreciate the perfect rating and the insightful comments, and are delighted to hear that you have had a positive experience as a Senior Infrastructure Engineer at DHL. We are pleased to know that you appreciate the flexible arrangements, including the option to work from home, and that you find the salary to be competitive. Regarding growth opportunities, we understand that competition can be high, but we are committed to supporting the development and advancement of our employees. As part of our dedication to continuous learning and skill development, we have an internal learning platform with countless resources. This platform is designed to provide you with the tools and knowledge needed to develop the skills required for the future of work. Whether it's enhancing technical skills or building leadership capabilities, our learning platform offers a variety of courses and materials to support your professional growth. We encourage you to take full advantage of our internal learning platform and explore the diverse range of learning resources available to you. By investing in your skills and knowledge, you can position yourself for future opportunities and further your career within DHL. Thank you for your contributions to our team, and we look forward to continuing to provide you with a positive and rewarding work experience. Best regards, Your DHL Team

4.0

Oct 16, 2024

Good work culture

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good work culture, holiday gifts and lunches

Cons

strict leave policy, even for medical reasons

DHL Response

1y

Hello, Thank you for your thoughtful review of your time with us at DHL Brampton! We're delighted you enjoyed our work culture and appreciated the holiday celebrations to show our appreciation for our team. Regarding the leave policy - while we need to maintain certain guidelines to ensure smooth operations, we want to emphasize that we always strive to find solutions that work for everyone. We encourage all employees to have open conversations with their managers about their needs, especially in medical situations. Your manager is there to listen and work with you to find appropriate arrangements while balancing operational requirements. Your feedback helps us improve, and we're grateful you took the time to share your experience. Thanks for being part of the DHL family during your time with us! Your DHL Team

Viewing 463 - 465 of 3,349 Reviews

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