DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pension scheme and bonus scheme

Cons

- Pre 2019 management was very open and transparent. Post 2019 a mushroom management was adopted. - No clear path for advancement; promotions are based on favoritism, not merit. - Low morale due to toxic culture. - Supportive junior colleagues all working hard to achieve Company goals but held back by management. - Sexual harassment complaints were not taken seriously by management. - They don’t value long service employees who are committed to the Company and work hard.

4.0
Sep 16, 2025

decent company

Recommend
CEO approval
Business Outlook

Pros

plenty of support from the team

Cons

there is a wage freeze in operation

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DHL Response
8mo
Dear colleague, Thank you for your positive review and for being part of the team in Birmingham! We are glad to read that you are feeling supported by the team. A good atmosphere at work lends itself well to collaborative working, which is what it's all about. We understand that the wage freeze can be frustrating, and we truly appreciate your commitment during this time. Wishing you continued success in your role! Best regards, Your DHL Team
1.0
Sep 15, 2025

Bad Company

Recommend
CEO approval
Business Outlook

Pros

bad micro management low salary rude managers communication

Cons

Nothing Nothing Nothing Nothing Nothing

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DHL Response
8mo
Hello, Thank you for taking the time to rate us as an employer. We regret that your experience in Michichi has not been satisfactory. We are disappointed to read about your negative experiences with the management. We are committed to creating a positive work environment that fosters growth, collaboration, and open and clear communication between various members of the organization. We support a supportive and inclusive workplace where everyone feels valued and respected. We do not condone any form of hostility or inappropriate behavior. We encourage employees to report any concerns to HR, as we take such matters seriously and investigate them thoroughly. Best wishes for your future. Your DHL Team
Viewing 130 - 132 of 3,343 Reviews

Glassdoor has 6,447 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.