Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,447 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (94) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (51) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (43) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"Having good benefits and good off days" ((in 180 reviews)); "They pay is good and great" ((in 166 reviews)); "Good people and potential for interesting work" ((in 140 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 125 reviews)); "My colleagues were good to work with" ((in 125 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 144 reviews)); "Very Hard and long hours" ((in 62 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 44 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 34 reviews)); "too many supervisor with little man syndrome" ((in 17 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jul 11, 2025

poor management, good training

Sales associate

Recommend

CEO approval

Business Outlook

Pros

company level training was strong

Cons

management was very poor, employees were quickly wrongfully promoted to management eventhough they were not well equipped to manage

DHL Response

11mo

Hello, Thank you for your review and for taking the time to evaluate us. We appreciate your honesty and are glad to read that you found the company-level training to be strong. DHL tries to make its best employees even better than they ever thought they could be. However, it's concerning to learn about your frustrations with management and the company's promotion practices. Your insights are important, and we take them seriously as we strive to improve our leadership development and support. Thank you for your input. We wish you all the best in your future endeavors! Best regards, Your DHL Team

3.0

Jul 9, 2025

DHL

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Office culture is really good

Cons

Pay could be improved to support employees more

DHL Response

11mo

Dear colleague, Thank you for sharing your positive review of our company. We are thrilled that you are happy with the office culture. We take great pride in providing our employees with a supportive and enjoyable workplace environment. Please note that our compensation is aligned with market and industry-specific ranges. We are also continuously exploring new ways to enhance our employee offerings, including locally defined benefits and merit-based rewards. We regret that you feel the pay could be improved, and we assure you that we will continue to review our compensation plans to ensure fairness at all levels of our organization. Thank you for being a valuable member of our team. Best regards, Your DHL Team

4.0

Jul 8, 2025

Global team

Senior staff engineer

Recommend

CEO approval

Business Outlook

Pros

Latest technology to work easily can take leave Global team spread across Prag, Malaysia , Belgium ,India

Cons

DHL IT operates more like a service-based company, following a service delivery model rather than a product-based approach. Work is typically assigned and tracked on an hourly basis, and your day may be split across multiple projects. The business manager often expects extended contributions with minimal allocated hours, requiring frequent justification of the hours worked . At times, I felt the DHL ITS project managers had limited control or support in managing these expectations.

DHL Response

11mo

Dear colleague, Thank you for your positive ratings and for sharing your experience as a Senior Staff Engineer in Bengaluru! We are glad that you appreciate working with the latest technology and the flexibility to take leave easily, as well as being part of a global team. However, we are concerned to learn about your frustrations with the IT service delivery model and the challenges you face regarding project assignments and time tracking. Your feedback about the expectations for extended contributions with minimal allocated hours and the perceived limitations of project management is important for us to understand. We value your insights and will consider them as we work to improve our processes and support for employees. If you have any specific suggestions on how we can enhance the work experience in this area, please feel free to discuss them with your manager or the HR department. Thank you for being a part of our team. We look forward to your continued success at DHL! Best wishes, Your DHL Team

Viewing 154 - 156 of 3,343 Reviews

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Sortierer für Pakete (m/w/d)

Postbote für Briefe und Pakete in Berlin-Tempelhof (m/w/d)

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poor management, good training

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