Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,447 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (94) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (51) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (43) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"Good benefits and lots of activities to enjoy" ((in 175 reviews)); "They pay is good and great" ((in 167 reviews)); "SOME people are nice and welcoming" ((in 142 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 139 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 126 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 140 reviews)); "Very Hard and long hours" ((in 64 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 46 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 33 reviews)); "too many supervisor with little man syndrome" ((in 18 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)

Dr. Tobias Meyer

83% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 22, 2025

Goood

Territory manager

Recommend

CEO approval

Business Outlook

Pros

Good work culture and nice co workers

Cons

Nothing as on date. Good

DHL Response

11mo

Dear colleague, Thank you for sharing your positive review of our company. We are thrilled to read that you are enjoying a good work culture and have nice colleagues around you. It’s great to know that you don’t have any current concerns. We always strive to maintain a positive environment for our employees, and your feedback is a testament to our efforts. Thank you for being a valuable member of our team. We look forward to continuing to provide you with a positive work environment with our company. Best wishes to Madurai. Your DHL Team

5.0

Jun 13, 2025

Best place

Senior customer service executive

Recommend

CEO approval

Business Outlook

Pros

Best place to work, good work life balance

Cons

No cons here its best

DHL Response

1y

Dear colleague, You make us proud with a 5-star rating! It is an honor to read your comments about DHL being the best place to work and that you are satisfied with the work and good work-life-balance. Thank you very much for being a part of our DHL family and for your efforts to make our company the world leader in logistics. Our best wishes, Your DHL Team

3.0

Jun 11, 2025

Supportive Leadership and Great Culture, But Compensation Needs Improvement

Data management associate

Recommend

CEO approval

Business Outlook

Pros

DHL has some of the best higher-ups I’ve ever worked with, approachable, kind, and always open to feedback. Communication across levels is excellent, with regular skip-level meetings that make you feel heard and valued. Collaboration within the team and across departments is smooth and respectful, making the work environment genuinely enjoyable.

Cons

The pay is relatively low compared to industry standards, and there are no bonuses, only incentives.

DHL Response

1y

Hello, Thank you so much for your kind comments! We are proud to receive your feedback and appreciate you rating us as an employer. It’s fantastic to read that you found the leadership supportive and enjoyed the culture at DHL. That’s exactly how it should be! We also appreciate your honesty regarding compensation. Please know that our pay structures are based on market and industry-specific ranges. We are always looking for new ways to enhance our employee offerings, including locally defined benefits and merit-based rewards. We regret that your experience didn’t meet your expectations, and we want to assure you that we will continue to review our compensation plans to ensure fairness at all levels of our organization. Thank you for your commitment and loyalty during your time with us. We wish you all the best in your future endeavors! Your DHL Team

Viewing 166 - 168 of 3,343 Reviews

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Goood

Best place

Supportive Leadership and Great Culture, But Compensation Needs Improvement

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