Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,447 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (94) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (51) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (43) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"Good benefits and lots of activities to enjoy" ((in 175 reviews)); "They pay is good and great" ((in 167 reviews)); "SOME people are nice and welcoming" ((in 142 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 139 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 126 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 140 reviews)); "Very Hard and long hours" ((in 64 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 46 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 33 reviews)); "too many supervisor with little man syndrome" ((in 18 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)

Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

May 21, 2025

Not happy

Software engineer

Recommend

CEO approval

Business Outlook

Pros

good pantries, hybrid culture , flexible

Cons

no worklife balance, senior using old culture, keep potential people out

DHL Response

1y

Hello, Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear that your experience as a Software Engineer at DHL did not meet your expectations. It's great to know that you enjoyed the pantries, the hybrid culture, and the flexibility we strive to provide. However, we take your concerns about work-life balance and the impact of senior management culture very seriously. Our goal is to create an environment where all employees feel valued and empowered to reach their full potential. Your insights are important to us as we continuously work to improve our workplace culture and practices. We are committed to fostering a supportive atmosphere that promotes both professional growth and personal well-being. Thank you for your contributions during your time with us, and we wish you the best in your future endeavors. Your DHL Team

2.0

May 21, 2025

Friendly, but unorganised

Network operations manager

Recommend

CEO approval

Business Outlook

Pros

Laid back and relaxed work environment

Cons

Poorly skilled management, without any sense off direction

DHL Response

1y

Hello, Thank you for this review and for taking the time to evaluate us. We are pleased to learn that the work itself is laid back and, that work environment is relaxed. We are sorry that you think the management is not doing their job properly. That is a concern to us, and we will investigate this because we think it's important that they do their job well so that you can work well too. We are sorry that you have had negative experiences in our company in this regard. Thank you for your commitment and loyalty during your time with us as a Network Operations Manager in Copenhagen. Best wishes, Your DHL Team

3.0

May 20, 2025

DHL TSM

Territory manager

Recommend

CEO approval

Business Outlook

Pros

selling on brand and support is provided

Cons

differentiation between genders for promotion

DHL Response

1y

Dear colleague, Thank you for taking the time to provide us with your feedback. We take comments like yours seriously and are committed to improving. Contribute to a working atmosphere based on trust, open-mindedness, and mutual respect. Speak up if you feel that you or others are being disadvantaged or, worse, discriminated against. Optimization can only be initiated if topics are also discussed. We wish you much success. Thank you for your efforts so far. Best regards, Your DHL Team

Viewing 187 - 189 of 3,343 Reviews

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Not happy

Friendly, but unorganised

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