Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,447 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (94) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (43) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"Having good benefits and good off days" ((in 181 reviews)); "They pay is good and great" ((in 162 reviews)); "Good people and potential for interesting work" ((in 151 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 136 reviews)); "Great colleagues and in general very well qualified and cordial employees" ((in 127 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 143 reviews)); "Long hours and often weekends" ((in 70 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 43 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 33 reviews)); "too many supervisor with little man syndrome" ((in 19 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,343 total reviews)

Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.8 out of 5 stars, based on 3,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Apr 4, 2025

Work life balance

Tug driver

Recommend

CEO approval

Business Outlook

Pros

Free health insurance. That’s it.

Cons

The job signed a union agreement and since then, employees feel punished whether you wanted the union or not. Mandatory work 7 days a week. They force you to come in on your scheduled off days and threaten write ups if you don’t. They don’t care about your families, other jobs, your school schedule. They now give 1 day of bereavement for grandparents, step siblings and step parents. They only make “newer” employees work mandatory OT. I’m considered new and I’ve been here for over 4 years.

DHL Response

1y

Dear colleague, Thank you very much for taking the time to provide us with your feedback. It's a pity that your rating isn't positive. Our goal is that you feel respected and valued by us and that we are an employer of choice for you, in good times and in difficult times, especially if you have been with us for so long. How you are treated greatly impacts how you manage your emotions. It is critical to encourage management to reduce feelings that can harm employee well-being and performance. We recommend contacting your manager or HR department and sharing your experiences or suggestions for improvement. Thank you for being part of our DHL family and your efforts to make our company the world leader in logistics. Warm greetings to Hebron! Your DHL Team.

3.0

Apr 3, 2025

Could be better

Call handler

Recommend

CEO approval

Business Outlook

Pros

Supportive coworkers, relaxed work environment

Cons

Management needed improvement, lack of actual training

DHL Response

1y

Hello, Thank you for your review! We appreciate your honest feedback and are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and will use this as an opportunity to improve. That being said, we are glad to hear that you had supportive coworkers and a relaxed work environment. We are committed to supporting our employees' growth and development, and we strive to provide a positive and inclusive work environment for all. Thank you again for taking the time to share your thoughts. Your DHL Team.

5.0

Apr 3, 2025

Great place to work

Service provider

Recommend

CEO approval

Business Outlook

Pros

All good people. Very helpful to new starters

Cons

None realy. Everyone just gets it done

DHL Response

1y

Dear colleague, Thank you so much for your kind words: “Great place to work”. It is very satisfying, and we take great pride in these words. It makes us so proud to have employees like you, who are a success story framed by our strategic goal of being an Employer of Choice. Your engagement and motivation are examples of the power that keeps us moving and that makes us, to this day, the global leader in logistics. Keep up the great work and you will be recognized accordingly; this is our hope. We wish you all the best! Your DHL Team

Viewing 229 - 231 of 3,343 Reviews

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