Is DHL a good company to work for?

DHL has an overall rating of 3.8 out of 5, based on over 6,452 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 72% of employees would recommend working at DHL to a friend and 63% have a positive outlook for the business. The best reviews about DHL have been left by employees working as Senior Expert , Project Manager and Briefsortierer .

Does DHL pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at DHL. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at DHL?

72% of DHL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL?

Zusteller (95) , Warehouse Operative (78) , Warehouse Worker (78) , Auxiliar De Logística (75) , postbote (65) , Project Manager (63) , Zusteller, Verbundzusteller und Paketzusteller (56) , Briefzusteller (52) , Intern (52) , Manager (49) , Software Engineer (48) , Operations Supervisor (45) , Internship (43) , Customer Service Representative (41) , Forklift Operator (41)

What are the pros of working at DHL according to real employee reviews?

"They pay is good and great" ((in 172 reviews)); "Good benefits and lots of activities to enjoy" ((in 168 reviews)); "SOME people are nice and welcoming" ((in 146 reviews)); "Good salary and nice and I don’t have any reason for not working there" ((in 127 reviews)); "My colleagues were good to work with" ((in 121 reviews))

What are the cons of working at DHL according to real employee reviews?

"Poor Management and very little care of staff" ((in 143 reviews)); "Very Hard and long hours" ((in 67 reviews)); "Had a bad manager to begin with but later more respected managers took the position." ((in 45 reviews)); "Business Analysts may need to coordinate effectively with international colleagues, which can sometimes result in extended working hours." ((in 33 reviews)); "too many supervisor with little man syndrome" ((in 18 reviews))

What are employees saying about DHL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL layoffs and their outlook for job security at DHL in 2026.

What are the top reviewed DHL locations?

Bonn , Berlin , München , Hamburg , Köln , Frankfurt am Main , Stuttgart , Bremen , Hannover , Nürnberg , Leipzig , Karlsruhe , Würzburg , Dortmund , Essen , Mannheim , Bochum , Aachen , Koblenz , Düsseldorf , Bruchsal , Darmstadt , Freising , Erfurt , Augsburg , Kassel , Mainz , Troisdorf , Pforzheim , Bielefeld

DHL reviews

3.8

72% would recommend to a friend

(3,344 total reviews)

Dr. Tobias Meyer

82% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL has an employee rating of 3.8 out of 5 stars, based on 3,344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Mar 3, 2025

DHL Storeperson

Storeperson

Recommend

CEO approval

Business Outlook

Pros

Global Presence: Operates in over 220 countries, offering vast career growth and international opportunities. Innovative Environment: Uses cutting-edge technology like automation, AI, and data analytics to stay ahead in logistics. Sustainability Leadership: Committed to eco-friendly practices through initiatives like GoGreen. Employee Development: Provides extensive training, leadership programs, and upskilling opportunities. Inclusive Culture: Fosters a diverse, collaborative, and supportive workplace. Impactful Work: Plays a key role in global trade, e-commerce, and humanitarian efforts. Competitive Benefits: Offers attractive compensation, health benefits, retirement plans, and employee discounts. Fast-Paced Challenges: Dynamic work environment with new challenges daily. High-Profile Partnerships: Works with leading brands across industries like fashion, tech, and healthcare.

Cons

High-Pressure Environment: Fast-paced, deadline-driven work can lead to stress and long hours. Physically Demanding Roles: Tasks like lifting heavy packages or working in varying weather conditions can be taxing. Work-Life Balance Challenges: Irregular hours, night shifts, or weekend work may impact personal life. Bureaucracy: Complex processes and hierarchies can slow decision-making. Limited Career Growth in Some Roles: Advancement may be challenging without additional qualifications or experience. Repetitive Tasks: Some roles can become monotonous over time. Customer Service Challenges: Handling complaints or issues can be stressful. Dependence on Technology: System outages or technical issues can disrupt operations. Geographic Limitations: Fewer opportunities in smaller or remote locations. High Performance Expectations: Pressure to meet demanding targets and KPIs. Seasonal Workload Peaks: Increased workloads during holidays or sales events. Safety Risks: Potential hazards in roles involving driving, machinery, or heavy goods.

DHL Response

1y

Dear colleague, Thank you for sharing your valuable review and for your commitment to DHL as a Storeperson in Sydney. We appreciate your insights and are pleased to hear about the positive aspects of your experience, particularly regarding our global presence and commitment to sustainability through initiatives like GoGreen. We are glad you value our employee development programs, as investing in our team members is essential for personal and professional growth. We also recognize the challenges you mentioned, such as the high-pressure environment and physically demanding roles. Your feedback is crucial in helping us identify areas for improvement, and we encourage you to share your experiences with your local HR team. Thank you once again for your feedback, and we look forward to supporting you in your journey with DHL. Best regards, Your DHL Team

4.0

Mar 2, 2025

Allowance

Global agent

Recommend

CEO approval

Business Outlook

Pros

Can get monthly allowance like transport allowance and shift allowance. MIP allowance is also given, but only if employees achieve the specific target performance.

Cons

DHL is a Global company. if u choose to work here, u need to accept that u will likely work in a different time zone (night shift every day). The annual basic salary is quite low, with minimal increments.

3.0

Mar 2, 2025

Na

Manager

Recommend

CEO approval

Business Outlook

Pros

Flexible working environments inclusive agile

Cons

Traditional , fast changes , high tempo

Viewing 280 - 282 of 3,344 Reviews

Top companies for "Compensation and Benefits" near you

DHL Express

3.8★Compensation & Benefits

Jobs at DHL

Lagermitarbeiter / Sortierer für Briefe (m/w/d)

Sortierer für Pakete (m/w/d)

Postbote für Pakete und Briefe (m/w/d)

Sortierer für Briefe – Abrufkraft (m/w/d) von 22.00 Uhr bis 07.30 Uhr

Lagermitarbeiter / Sortierer für Briefe (m/w/d)

DHL

DHL reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

DHL Storeperson

Allowance

Na

Top companies for "Compensation and Benefits" near you

Jobs at DHL

DHL reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

Jobs at DHL

DHL reviews FAQs