Dell Technologies reviews

3.7

63% would recommend to a friend

(36,500 total reviews)
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Michael S. Dell

69% approve of CEO

55% positive business outlook

Dell Technologies has an employee rating of 3.7 out of 5 stars, based on 36,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dell Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

37K reviews
1.0
Aug 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Having remote work, benefits before covid-19, overall friendly workplace.

Cons

Covid-19 has really shown the true colors of this company, Dell has canceled all benefits due to the pandemic to "preserve cash." This has to be one of the dumbest statements I have ever heard after a company goes through 2 quarters of the year with absolutely insane profits, better than ever before. Is the company going to look into changing things like at least 401K matching back, no, nothing is being looked into, just a heartfelt email thanking its employees for making them a ton of money. It might look like the executives are good giving up their salary, but that doesn't even begin to breathe on the money they are actually making in stock options ect. So they are hoarding this money in fear of the recession. News flash, you hoard money, your 150+ thousand employees are no longer spending as much, and the places they went to don't have as much money so they stop spending, and everyone stops spending, places closes and the economy crashes. So thank you Dell for contributing to the economic recession amid making billions in profit so far this year.

1.0
Jun 27, 2018

Executive Assistant

Recommend
CEO approval
Business Outlook

Pros

• Successful at luring new young employees in thinking they’re going to get the “EMC” experience. False! That no longer exists; which is fine if the business model improved after M&A, but it has declined significantly.

Cons

• M&A between Dell & EMC still in the process after almost 2 years, systems still not synced making it extremely difficult to perform ones job at a high level. • Disconnect between upper management and employees. Communication almost non-existent. • IT support horrible! Being told something simple can’t be done, then having to “YouTube” how to DIY. • No longer local HR on-site; only HR available is in Dell HQ [Austin, TX], or online chat...who then directs you to speak to local HR, which is not there [?] • False advertisement of “enjoyable engaged culture”...ice cream socials, LIFT committees, DO NOT equate to people being heard, it’s just a smoke screen. * not a disgruntled employee, just anonymously stating the truth! *

1.0
May 6, 2016
Recommend
CEO approval
Business Outlook

Pros

There's free freeze dried coffee, tea, sugar and sweeteners in the kitchen...

Cons

Too many to name but let's name a few: - Majority of the people are not passionate about IT and computing technologies; they come in for the paycheck and run helter skelter. - Since these people come in for the paycheck, rather for the enjoyment of their work, they would do what it takes to make their own lives easier by palming off work to their colleagues and not taking ownership of issues. - It's all about the numbers and revenue; the sales team would do whatever it takes to save their own backsides, even if it means stuffing the customer around and their colleagues. This leads me to my next point... - It would appear the sales team can do no wrong; They can stuff something up, like take a long time before engaging a customer enquiry or cause a MWD issue and don't get punished for it. Even worse, they will find a scapegoat from another team to blame. Funny enough, this kind of behaviour is encouraged by sales managers and Account Executives. - We keep hearing hearing that we aren't doing so well, no bonuses for the year and no pay increments. However, they had enough money to send some sales people to Las Vegas for a so-called "conference. They also had enough money to send their top sales people and their families to Barcelona for a week and funny enough, one of these top salespeople are also responsible for causing a lot of MWD issues. - Refusal to change or work outside the box; a simple issue can be so difficult to fix, due to the amount of red tape and bureaucracy. - Redundant organisations/teams; I will try my best to explain this. Why in the world, would you have two different organisations in the company that is capable of doing the same work/services, in a different manner? What is the point of that? On top of that, these organisations have different directors, so naturally each director would attempt to put each other out of commission because they have their own revenue targets to meet. There are much more issues and I can go on for ages, but let's leave it at this for now.

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