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      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      61% would recommend to a friend

      (3,634 total reviews)
      avatar

      Allan Thygesen

      59% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Reviews by job title

      4K reviews
      5.0
      Aug 28, 2017

      Great company that continues to experience strong growth

      Customer success architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Exciting company that continues to innovate across industries and geographies - Leadership does a good job communicating with all employees - Flexible work environment

      Cons

      - Remote employees can sometimes feel less engaged/connected with west coast mothership

      avatar
      Docusign Response
      8y
      Hello to the Big Apple. Thanks for weighing in. Good to hear that you like how we are innovating. Our CEO says he will talk matching 401K post-IPO. It's on his radar so its only a matter of time. As far as remote employees are concerned, pls contact Ellen Reilly. She is gathering best practices and specific ideas about what we can do to make a remote employee's experience better. Brainstorm, come up will specific proposals than speak to your manager and the head of HR. We want this to be best in class. Help us.
      5.0
      Aug 28, 2017

      Great Company with talented people and interesting tech challenges

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Docusign is the leading online e-signature company with many interesting and technical challenges. - They have really amazing products and features with new ones coming in all the time. - Its a great place to work with great benefits and really nice office locations in San Francisco and Seattle - Work/Life balance is really good with flexible hours as well as allow to work from home when needed. Best I've seen in most companies I've worked for - What makes DocuSign standout from the rest are the people who work there. I have been here for less than a year and I was impressed with how I was treated and continue to be treated as a valued coworker.

      Cons

      - Very few cons to working here - Technical stack to learn for an engineer can be overwhelming but the on-boarding experience is really good and they are very patient allowing you to learn at your own pace. - Communication between teams can be lacking but they are working on this.

      avatar
      Docusign Response
      8y
      Ding, ding, ding. You earn points for the longest recent review. Love the details. This is so helpful to candidates as they assess if DocuSign is the right company for them. Glad to hear your engineering onboarding experience is good and your colleagues are patient. Another person raised the issue about comms between teams. Glad to hear that it is getting better. I loved Scott, Ron and Tom's presentation at the last All Hands. (Its on the Hub if you missed it.) Certainly seems like our leadership gets it that we all need to work together as one team. Cheers.
      5.0
      Aug 28, 2017

      Best Place to Work

      Tier ii customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Small company allows for everyone to pitch in their own ideas. There are no glass ceilings as the company is always hungry for hard workers with great ideas! When I am ill, or a family is, I can work from home instead of having to use my PTO. They are more than willing to accommodate my schedule so I can go to doctors appointments or receive packages at home as well

      Cons

      Feels there could be better communication between different departments

      avatar
      Docusign Response
      8y
      I too have found the culture very empathetic regarding accommodating for medical appointments etc. And very glad to hear that you feel you can serve up ideas in Customer Support. As to communicating between departments, can you serve up a question like that via our All Hands call for questions survey and be specific about which departments? We'd love to hear more about how we can crack that specific nut. Or talk to Ella Dillon directly.
      Viewing 3223 - 3225 of 3,634 Reviews
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      ReviewsDocusign reviews

      Glassdoor has 4,179 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.