Docusign reviews

3.6

61% would recommend to a friend

(3,634 total reviews)
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Allan Thygesen

59% approve of CEO

47% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Aug 25, 2017
Recommend
CEO approval
Business Outlook

Pros

At the time of writing, I've been here two months. Culture There is a real sense of 'we', 'us' and togetherness at DocuSign that I've never experienced at other SaaS companies, and likely never will again. Sure, we have our branded t-shirts, beer on a Friday, quiz nights but culture means so much more here. From the outset at the interview, you sense you are working with a company who carefully considers their Employee experience. Timely, well planned updates and sincere communication, show you how much DocuSign genuinely cares. Structured on-boarding, coupled with clear objectives at Company and team level ensure everyone is pulling in the same direction. I'm in no doubt of what my team are here to achieve and personally never felt so empowered to drive change - it builds palpable confidence which ultimately benefits our customers in the long run. Effective Execution We own problems. We are accountable. We execute. Every. Single. Damn. Time. Kind of sums it up. Born Problem Solvers & Creative People Solutions, solutions, solutions. It is all you hear in the: canteen, hallways, kitchen, desks, water cooler. Very refreshing to be part of a company that has found their 'why' and sense of identity. Civil disagreement is welcomed, however, admiring the problem, is not. What kind of work environment does this create? Well rounded, humble human beings who leave their egos at the door and genuinely want to solve real world problems.

Cons

Rapid growth and scale. We are growing rapidly and this creates challenges with regards process. Having said that, this challenge is why I am here. How do we increase revenue growth YoY, improve Customer experience and develop processes for scale with a smile on our face? (I should put this in Pro). The faint of heart or adverse to change need not apply.

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Docusign Response
8y
Hello, Dublin. Thanks for weighing in and providing such rich detail. This really helps candidates assess what our culture is like. Hear, hear for the renewed focus by Dan and some of our newest hires which are bringing fresh energy and ideas to the room.
5.0
Aug 24, 2017

A great place to grow.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I joined DocuSign 6 months ago and so far my experience has been mostly great. The people here are smart, take their jobs seriously, and aren't afraid to ask questions. In fact, from the leadership team down, people are encouraged to be curious and find new ways to do things. Also, my manager is incredible. I've never worked at a company where I feel my manager truly has my best interest in mind and is very transparent with me. I will grow so much from being under her guidance.

Cons

With a new CEO and some management changes, attrition has grown. It would be nice if more people rode it out to see what happens. Change isn't always a bad thing.

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Docusign Response
8y
Thank you for sharing your thoughts. Welcome aboard. Would love to hear your thoughts about how management can be more visible. We hold regular All Hands and just held some more Town Halls. Our CEO also holds smaller meetings at least twice a year. But pls feel free to contact me with any ideas. Ann Poletti
4.0
Aug 20, 2017

Fantastic product and team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment. New challenges all the time. Friendly colleagues, good HR policy (France). Awesome product and amazing interface that convicts customers on itself. A great company to grow up.

Cons

Politics. Never seen so many political decisions that are not helping the company's growth. American company which needs to reinvent itself to conquer Europe

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Docusign Response
8y
Thanks for writing a review and your reminder that it's important to include non-US team members earlier in strategic decisions.
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Glassdoor has 4,179 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.