Docusign reviews

3.6

61% would recommend to a friend

(3,629 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Mar 21, 2016

Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many opportinties for promotion and a very yung enviorment.

Cons

The company is growing to fast

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Docusign Response
10y
Thanks.
3.0
Mar 20, 2016

Docusign is growing but still immature in many ways

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is growing and there is a lot of excitement around an eventual IPO. They have snacks that are decent and started offering lunches a couple days a week. Can't beat the location.

Cons

The management and processes at Docusign are behind the industry standard. The managers appear to make hiring decisions on a whim, technical interviews are haphazard, and the middle management spends most of their day on politics and don't even know how to code. Also, although most tech companies lack diversity, Docusign hasn't released numbers because they are probably much worse than most--I have yet to see a woman speak at an all hands, for example. At the holiday party this year, they chose to have dancers in see through lace lingerie and thongs--how is this supposed to help women feel more included as equals in tech roles at this company?

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Docusign Response
10y
Thank you. We are still working on processes. Each day, each month we get better. You mention Google's hiring practices. Sasa Ferrari joined our recruiting team from Google and is reworking the interview process along those lines. (I am personally very excited about this.) She debuted it with the Product team last week and it was very well received. People are open to it. They just needed the structure and program in place. Sasa is doing that. JB Williams is now leading our event team and that team is rethinking entertainment choices. As for releasing diversity numbers, there is a discussion under way. Stay tuned. Our trajectory and intentions are good (IMHO). Let's keep raising the issues and keep focused and keep improving our great company. Happy to chat anytime about any or all of the issues you raise ... and as Peter Navin will attest, I never reveal my source on employee feedback. Thanks again, Ann Poletti
4.0
Mar 20, 2016

Good place to work, room for improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- My work-life balance is very good here, probably better than any other tech company I've worked at in the Bay Area. - I have been given the opportunity to move around within the engineering organization when I've asked to do so, even to roles in which I had little prior experience. I have found DocuSign to be very willing to invest in my growth and success; the company seems to really see it as investing in its own success, which is rare and refreshing. - I get to work on and help build software that facilitates commerce, and positively impacts the lives of many people. This is a big deal to me personally; there are plenty of companies looking to make a quick buck by building trivial, derivative garbage and then getting acquired; Docusign is not one of those companies in my view. - When I tell people where I work, the reaction is almost always positive toward the product. I take pride in that.

Cons

- From where I sit, it is a very top-heavy organization. There are executives who were added in the last 2-3 years whose actual roles and contributions I couldn't even hazard a guess at. Their titles seem to be a handful of important-sounding business words randomly thrown together, and I presume their actual contributions to be of similar depth and necessity. - I still feel that DocuSign is more a sales-focused organization than an engineering-focused one. Some may not see this as a negative, but I certainly do. - The anticipated IPO was used as a carrot to entice potential employees as long as three and a half years ago, and still is not imminent, AFAIK. Lots of pre-IPO companies do this, especially in tech, but that doesn't make it any less distasteful. Additionally, there is a fair amount of secrecy and even duplicity around it, which I find to be both unnecessary and counterproductive.

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Docusign Response
10y
Thank you for taking time to write such a thoughtful review. Would love to hear more about how you think we are being secret as that is not our intent. Feel free to reach out to me. Very happy to chat more. Thanks. Ann Poletti
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