Docusign reviews

3.6

61% would recommend to a friend

(3,629 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Jan 15, 2016
Recommend
CEO approval
Business Outlook

Pros

I am convinced that in the Sales Development Rep role in Docusign, I am getting far more responsibility and exposure than I would be receiving in another company for the same role. Typically, the scope of this role is tightly defined and restricted, giving limited exposure and learning opportunities. In Docusign however, I am regularly dealing with companies and stakeholders of all sizes, and given a real opportunity to learn and carve out my own role in the organisation Everyone has been so supportive, and happy to share their knowledge, allowing me to better understand how each role ties into the other roles in the organisation, and how I can contribute. So far I have been receiving direct recognition for the work I have been doing, and people are genuinely interested in our development So far I've been flown out to Seattle twice and also brought over to London - this demonstrates the company's commitment to getting everyone involved in the culture and development of the organisation Every other day we have different members of the larger executive team passing by the Dublin office to share their wisdom and get to know the new people joining the organisation. It's a great opportunity to rub shoulders with the VPs and C-level staff, which is very rare for most global companies

Cons

The sweets and chocolate are too tempting - I'm getting fat : ( All the free beer on Friday isn't helping with that either

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Docusign Response
10y
Thank you for the kind words. Glad you enjoy working here!
5.0
Jan 15, 2016
Recommend
CEO approval
Business Outlook

Pros

If you love to build something up - countries, markets, new business - you'll really love it here. It's quickly moving, you can/have to be flexible, creative and pro-active, very customer centered, a solution finder and business enabler (for your customer). With freedom comes responsibility.

Cons

For people with the character settings mentioned above - none.

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Docusign Response
10y
Thanks for taking the time to write a review.
3.0
Jan 11, 2016

Big aspirations...lack luster execution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easily the best product I've sold with some of the brightest people making it happen from a product perspective. Some decent perks and not a ton of red tape you see at other larger organizations. Still pre-IPO and equity is still pretty generous.

Cons

Pay and benefits aren't competitive. Almost zero process followed by lack of communication across different departments make it feel the right hand has no idea what the left hand is doing. The sales organization is cut-throat..you either produce or you're gone. And don't expect anyone to help you as there is a lack of good training and mentoring. And the company direction is misguided as all the money goes to sales instead of infrastructure and support. Product isn't able to keep up demand as a result of very little investment to create new SKUs.

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Docusign Response
10y
Thanks for giving the product and the equity grants a thumbs up. Sounds like you see some opportunities for improvement in the areas that you have visibility into and we hope you are bubbling up ideas either to your manager(s) and / or HR to address these. Michael Erisman is working across departments on an uber-training strategy. Please consider sharing your thoughts with him. He is based in Seattle.
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Glassdoor has 4,170 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.