Docusign reviews

3.6

61% would recommend to a friend

(3,628 total reviews)
avatar

Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Jun 23, 2016

3 years in and still loving it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is amazing and the global opportunity is massive. NPS scores of DocuSign rival Amazon and Apple..almost unheard of for a company who's main focus is Enterprise. The people are smart, results driven but respectful. Everyone is rowing in the same direction and the culture is one of collaboration vs sharp elbows. We are growing aggressively (lots of opportunity to advance) and great to be the market leader. We have upgraded the talent across the board from the earlier days and have some amazing leaders who can take us to a $1B plus company. The CEO and the leaders genuinely care about the employees. Work/life balance. My experience here is that I have the flexibility I want as long as I deliver. I think this is true across the company. It is not a culture of "butt in seat" 14 hours a day. You can feel comfortable leaving early if you need to catch your child's play or sporting event and it's encouraged.

Cons

Hyper growth is not easy. We have offices in SF, SEA, Dublin, London, Tokyo, Sydney, Paris, Tel Aviv and Sao Paulo. Systems, process and training are all playing catch up to the growth of the company. We have invested in the right tools and systems but need to implement globally to make it easier to do the actual work.

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Docusign Response
9y
Love the detail. Many thanks. We are working on outfitting people consistently globally. Point well taken. Agree that depth matters. Thanks for your candor.
5.0
Jun 23, 2016
Recommend
CEO approval
Business Outlook

Pros

DocuSign is continuing to grow at a rapid pace. There are my opportunities for growth and strong leadership in place right now. Team culture is really strong and customers love the product.

Cons

As with any hyper-growth company, we struggle with scaling our internal processes. Internal policies and procedures are often unclear.

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Docusign Response
9y
Thanks. We are working on a company intranet which should be a great hub and more easily navigated place for all information about how to do stuff and get stuff done quickly. Hopefully that will address your "con".
5.0
Jun 23, 2016

Sales Development Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DocuSign has been an amazing company to work for. The SDR position is a great place to launch your career and have fun doing it. Company culture is always a big factor in choosing a job and they have created something special here. In fact, I am proud to say I have made life-long friends at Docusign. You will learn an incredible amount in this role.

Cons

We recently moved buildings and the new view isn't as good as the old one. I'll get over it though ;)

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Docusign Response
9y
Thanks for weighing in. I hear the new view is not as good as the old one but that the offices are really cool. Would love to hear more.
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Glassdoor has 4,169 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.