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      Docusign

      Engaged Employer

      Docusign Customer Service Manager (CSM) reviews

      2.7

      93% would recommend to a friend

      (7 total reviews)
      avatar

      Allan Thygesen

      23% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      7 reviews
      3.0
      Oct 5, 2022

      Lack of culture, no accountability

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      + DocuSign has some very smart and very talented individuals + I am always learning everyday + Sustainability is a great biproduct of what we do

      Cons

      - Lack of accountability from across the Org - No ownership when things go wrong - No real strategy for global accounts - Little to no real culture, despite promoting an inclusive culture. This is (at best) a tick box exercise, but there is little investment in creating an employee first environment

      Viewing 4 - 6 of 7 Reviews
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