Dollar General reviews

2.6

29% would recommend to a friend

(15,911 total reviews)
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Todd Vasos

31% approve of CEO

28% positive business outlook

Dollar General has an employee rating of 2.6 out of 5 stars, based on 15,911 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar General employee rating is 26% below average for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

16K reviews
1.0
Dec 9, 2011
Recommend
CEO approval
Business Outlook

Pros

If you have good employees it will be the ONLY thing you look foward to, that and having a good repor with you customers.

Cons

Im not sure there is enough space for me to explain all the cons. First let me start by saying Im not just some person who dident like my job and Im trying to get back at the company out of spite, Im really trying to warn others that this place will suck the life out of you...please find something else! The last comany I worked for I worked there for ten years, I am not a quitter. If Dollar General had treated me half way deacently I would not have left. They will tell you that you only have to work 45 to 50 hrs a week but in reallity you will have to put in about 60 to 70 hrs a week just to make the store half as good as they want it...and good luck trying to get any help from upper management. The work load is insane for the amount of hours they give you to run your store (thats why you do it all...your salaried...free labor) this company is so micro managed its not funny...quite frankly I dont know why they bother having a store manager...o yeah the free labor...you will never get a pat on the back for a job well done. They usually only have 3 key carriers per store, the store manager, asst manager and a 3rd key. One of you always has to be on duty so you do the math, if you have a call off from one of your key carriers its you that covers it...on top of your 60 hrs to make they store "pretty". True story I worked 29 days in a row because my 3rd key quit some of those days open to close because my DM couldent...or wouldent find me some help. They want the store to look like a well polished walmart on 160 hrs a week, thats for all your employees and for some reason seemed shocked when you cant do it! Im sure you've been to a DG...90% of them look terrible, thats because you have one or two employees trying to do the work of ten. I would say that they should take a look at the turnover and get a clue but I was told by a person in upper managment that it really dosent matter to them because there is always someone else who needs a job...that right there said it all...all they are looking for are bodies to fill a spot till they quit and the next one comes along.

4.0
Dec 8, 2011
Recommend
CEO approval
Business Outlook

Pros

My pay was amazing and the company spent the money where it was warranted. I work in an investor showcase market (this is going to be in the cons as well). I had DM's and managers from other districts help immensely in my store before investor and corporate visits. Staff was great and worked very hard. DM was very attentive and supportive when they could be. Let's be real, your job is as only good as your support system, I worked for very personable and supportive DM's who moved onwards and upwards due to their great work ethic, communication skills, and management style. They can either deflect and buffer the amount of crap coming from above or not, mine chose to balance themselves accordingly and kept the morale of the district going for the most part. If you are good, you will be recognized and exploited for promotion. This is a great job for a single person with no outside personal distractions, you can really go as far as you want. 401k matched $ for $ up to 5k a year.

Cons

Being in the investor showcase market and so close to Wall St. makes expectations sky high. Its ok because so are my personal expectations, but reducing payroll quarter after quarter and the demands of being a model store takes it toll on everyone. SM hours were well above 60 a week due to work load and lack of payroll. Gets to be a challenge to keep your staff engaged with all of the extracurricular activity of visits, and all the energy expended on preparation. Benefits are too expensive and you could actually do better buying them yourself. Investor visits with little prep time. Upper management in corporate constantly in the store. Stores in most of the other part of country had even less payroll and none of the salary. My training manager was with the company over 5 years and made less than 40k for a 2mil gross annual sales store. Its is extremely hard and almost impossible to balance work and personal/family. If you work for an incompetent DM, its game over. If your DM works for an incompetent RM, it could be game over for your DM, and who knows what kind of crony they'll be replaced with. You have to run the store schedule and you don't get to write it according to holiday, weekend, or expected increased volume days. Its computer based so its based on averages. There is very little flex involved and if store standards falter for any reason, this will be the first thing looked at to assign blame to the SM. Shrink can get out of control if you didn't hire correctly. Training is the same at every other company, you go into training and then into the frying pan so you have to be a good a reactivity when you can't be proactive.

2.0
Dec 3, 2011
Recommend
CEO approval
Business Outlook

Pros

flexible schedule,weekly paycheck,great customers,good reasonably priced merchandise

Cons

Minimum wage $7.25 per hour,too much work for pay,terrible managers

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