Dollar General reviews

2.6

29% would recommend to a friend

(15,911 total reviews)
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Todd Vasos

31% approve of CEO

28% positive business outlook

Dollar General has an employee rating of 2.6 out of 5 stars, based on 15,911 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar General employee rating is 26% below average for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

16K reviews
1.0
Dec 30, 2023

Notch in the belt.

Recommend
CEO approval
Business Outlook

Pros

Literally nothing. I wish I was embellishing. If you’re lucky your district will be decent individuals who dont gossip about one another 24/7. Its like a totem pole, employees are on the bottom, then you, your DM, the RM, etc, etc. At the top two you have your CEO and then investors. Now imagine the investors are birds and they just constantly crap down the totem pole where it inevitably collects at the bottom.

Cons

Corporate cares nothing about you or your employees. As long as they can push more freight then you’re store can handle and you never close theyre happy. Pay is horrific, hours basically constructed so your salary breaks down to $3 or less than what they say. A salary that breaks down to $21 an hour after 40 hours would be $17.50 when working the required 48 hours. You’re more likely to end up working 50-60 as they dont give you enough weekly hours for employees nor pay their employees enough. You get 20 hours of PTO. Benefits suck.

1.0
Oct 1, 2023

Awful all around

Recommend
CEO approval
Business Outlook

Pros

Sometimes encounter nice people. Sometimes have nice co-workers.

Cons

Incredibly terribly defined workload and criminally understaffed intentionally to bleed employee wages to lower prices. Management is mostly awful with people in positions they are not qualified for at all. Good work is rewarded with heavier workload disguised as "trust" Predatory promotion system designed to bleed more hours out of workers for less pay. Promotion in the work environment is a salary trap to double your workload for a slight if any increase in pay. Unfulfilling and incredibly hostile work environment that will make you feel underappreciated and exploited. Will require your entire life revolve around the job to even get anywhere near enough done to get a store afloat. Entire job culture revolves around a game of catch-up with deliveries and stocking and trying to fight over work hours due to there never being enough to staff the store. Benefits are non-existent and your job is never safe. Senior management cares about how much value for money your work is. It's all numbers and they could care less if they work you to the bone. The pay is awful and will never feel like you were rewarded fairly for your work unless you intentionally slack. Your "opportunities" come in the form of being more exploited per weekly basis.

2.0
Aug 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Learning new processes( as you have to pretty much be able to run the store by yourself at all times, since they never schedule anyone with you), weekly paycheck, decent starting pay

Cons

Store managers can get away with leaving early every single day and calling you in to take their place. Store manager can make you close the store 6 out of 7 nights a week, sometimes even calling you in on your only night off to close just so she can go home instead. Store manager can retaliate against you for a call to corporate on them that YOU didn't even make.. so then you quit and try to make an alternative dispute ticket? They will make it take 3+ weeks to over a month before they even play phone tag with you and make it impossible to actually talk to someone. Still waiting, as my store manager marked me ineligible for rehire when she learned I quit her store and was in the process of getting hired at another location. Only district manager can help fix it, but of course he doesn't respond even though I kept communicating with him and another store manager throughout my struggles with the Manager/company. I worked 40+ hours trying to be a good employee but my narcissistic, self absorbed store manager ruined the whole experience/, environment for me.

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Dollar General Response
2y
Thank you for the feedback. While we are disappointed to hear about your experience, we will be sure to include your feedback as we continue to improve our internal processes and leadership.
Viewing 163 - 165 of 15,911 Reviews

Glassdoor has 16,258 Dollar General reviews submitted anonymously by Dollar General employees. Read employee reviews and ratings on Glassdoor to decide if Dollar General is right for you.