Dollar General reviews

2.6

29% would recommend to a friend

(15,916 total reviews)
avatar

Todd Vasos

31% approve of CEO

28% positive business outlook

Dollar General has an employee rating of 2.6 out of 5 stars, based on 15,916 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar General employee rating is 26% below average for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

16K reviews
1.0
Sep 2, 2016

Company does not care about its workers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there is NO Pros to working for this company!

Cons

Work alone ALOT, ( no wonder they get robbed all the time) very limited on payroll hours, only given 2 days to process your weekly truck with no help due to no payroll hours. Only 2 employees max. working at any given time. Only paid 2 holidays out of the year and thats only if you work a min of 4 hours on that holiday to receive the time and a half. Corporate has no win policies, They will NOT back you on its on policies when it comes to the customer. If the customer calls in and complains that they did not get what they wanted because you followed the policies, you are reprimanded for doing so, but if you get caught NOT following policy you also get reprimanded.(damned if you do damned if you dont) Hourly Management ( assistant managers and third key holders) do not get the required uninterrupted lunches and breaks nor are they allowed to leave the premises while on non paid lunches. They must perform refunds/exchanges/voids and run as a back up register while on lunches and breaks as cashiers are not allowed to do any voids, refunds or exchanges. Cashiers are hired at min. wage and are actually grunts, they are supposed to be the #1 key deterrent of theft at the front of the store and to greet every customer coming in, offer a cart and say Thank You to anyone who is leaving. All while being required to run the register, help customers find things, and answer questions, stock freight, recover the store, fill coolers, clean the bathrooms, sweep and mop the front of the store, clean all coolers, doors/windows, dust all fixtures and empty all trash. If you need to ask for a day off for something your better off to just call in sick because you wont get it off as you have to work for the need of the business. But aware if you call in sick, refuse to stay and work extra hours, refuse to travel and work in a different store or do anything your manager does not like the District Managers instruct the manager to cut yours hours to 4 hours a week until you quit. I have seen this done MANY times at the store I am in.

2.0
Aug 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Matches 401K by 5%; It's a job; Will look good on a resume

Cons

Salary is less than with most other companies, but work expectations are higher. SM's do a majority of the work load because labor budgets are tight. Company is now setting an unrealistic work schedule to close two nights a week. This includes closing the night before truck day, and opening at 6:00 the following morning, and throwing frieght for 11 hrs that day. SM's are expected to work six days a week. Work load is heavy for the budgeted hours they provide. Absolutely NO work/life balance, although upper management likes to try to convince you there is, while they sit behind their desks at their home. I've been with the company for almost 4 yrs, and a SM for two. My cup is usually half full, but not where DG is concerned.

3.0
Jul 10, 2016
Recommend
CEO approval
Business Outlook

Pros

You are paid weekly. So much to do you are always busy.

Cons

No budget to run a store well and give good customer service. Upper management does not care about you just that the store is open and making money,

Viewing 187 - 189 of 15,916 Reviews

Glassdoor has 16,263 Dollar General reviews submitted anonymously by Dollar General employees. Read employee reviews and ratings on Glassdoor to decide if Dollar General is right for you.