EG Group reviews

2.7

29% would recommend to a friend

(824 total reviews)

Russell Colaco

41% approve of CEO

24% positive business outlook

EG Group has an employee rating of 2.7 out of 5 stars, based on 824 company reviews on Glassdoor which indicates that most employees have an average working experience there. The EG Group employee rating is 24% below average for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

824 reviews
3.0
Jun 25, 2025

An Established Startup

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not sure if I have any

Cons

Poor Leadership No strategic vision High turnover at leadership level

3.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

- Pay was good and increased yearly - Flexible shift patterns

Cons

- Profit prioritised over employee safety and satisfaction - Numerous pointless rules to adhere to - Upper management could seem clueless and unappreciative of day-to-day operations

2.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

- Sociable, active, free drink on shift, decent hourly pay. Working in a coffee environment itself is great fun

Cons

Ran by people who are greatly detached from what it's actually like working in a busy store, will get away with minimal staff coverage (but maximum expectations), minimal breaks despite being on your feet and speaking constantly, rare to get any praise but nitpicking over everything else, constantly bringing out unrealistic time goals and standards yet bringing in more complicated drinks/scripts/food prep without increasing the target demand to make it achievable. The company give you 30% discount for ONLY you - even a parent or child doesn't qualify, no food free on shift (very poor to other Starbucks franchises nearby and own brand stores who gives you a £10 value to use each shift), eg would rather their stores run on no personlity or originality - strict uniform policy, scripts to follow that customers never do like as they're incredible fake sounding, holiday decorating no allowed. So much more I could say...

avatar
EG Group Response
11mo
Thank you for taking the time to leave us a review. We continuously work to create great employee experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us at hrfeedback@eg.group with any further comments or suggestions? We hope we can use this to improve in the employee experience.
Viewing 49 - 51 of 824 Reviews

Glassdoor has 913 EG Group reviews submitted anonymously by EG Group employees. Read employee reviews and ratings on Glassdoor to decide if EG Group is right for you.