Stuck in the past - Anonymous employee 7-Eleven Employee Review

2.0
Jan 21, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stable positions, limited expectations of overtime work. Benefits are good if you remain with the company for years. Did I mention it's stable? This review is of 7-Eleven Stores in Oklahoma, which is not affiliated with the larger 7-Eleven corporation, but Glassdoor isn't letting me select that company.

Cons

IT solutions for the convenience store industry are impressively terrible. Most smaller firms buy and deal with bad software they are given, and most larger ones build or modify as much as they can. Mid-size companies, like this one are left with integrating bad software that was never meant to be customized with systems built on the cheap that has little QA. IT is strongly viewed as a cost center and it shows. Expectations are set by the uniformed, and good work is not rewarded, nor is bad work met with serious consequence. Benefits are entirely aligned with seniority, and negotiation of benefits or salary is met with skepticism.

Explore other reviews about 7-Eleven

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

good work value and environment friendly

Cons

The manager would call my phone at 3 am to tell me to unload a truck full of drinks alone, constantly, even though it was never mentioned or docked as pay.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, Schedule Flexibility and Local Teams - That is where the pro's stop

Cons

Upper Management don't seem to have a clue! They do cuts throughout the company every 2 to 3 years just to hire back/hire new people into roles they eliminated 6 months earlier. They say they value people and their concerns but the majority of workers say nothing about the toxic work environment created by Zone Leaders and above in fear of being singled out. They create positions that don't add value to the field and add more and more work onto field staff. Size of areas continually change - first its 10, then 12, then 16, back to 12 and back to 14+ stores. No consistency in there direction, they train you to manage the whirlwind but the problem is...... they create the whirlwind! Upper Management is a do as I say, no questions asked

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