Inconvenient Truths about the World’s Largest Convenience Retailer - Category Manager 7-Eleven Employee Review

1.0
Oct 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Great name to have on your resume. You can use it to your advantage once you can’t tolerate the company’s toxic culture any longer. My experience at 7-Eleven was proof of the enduring nature of the human spirit: that an individual can work in a hateful, racist, homophobic, misogynist environment for almost a decade before reaching their breaking point. The good news is that people who have been mistreated for so long after spending years driving results and innovation at 7-Eleven are getting wise to the fact that they can do better elsewhere and make far better money.

Cons

The CEO needs to retire. He sets the tone and it’s very toxic. I’m all for supporting veterans, but when the team is constantly reminded that the CEO went to West Point you can just see the collective eyeball roll of the rank and file in the audience. The buyout of Speedway was a marriage made in hell… many of the folks from Speedway acted like their company bought 7-Eleven and not the other way around. Meanwhile, 7-Eleven continues to hedge its bets on future success by hiring castoffs from JCPenney’s HQ and the former Pier 1 HQ… not sure why 7-Eleven thinks these are the talented brain trust who will continue to propel 7-Eleven forward since they weren’t able to save the companies they came from. The company’s lack of diversity is frightening, but is to be expected when the company is run by a staunch conservative Republican. What once was a “good ‘ol boys” club is now an awful workday sorority of basic, middle-aged, suburban white women… who wants to join Kappa Kappa K@ren?!

Explore other reviews about 7-Eleven

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for. Benefits are above average. Room for growth is never ending.

Cons

Being laid off for work force reduction

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, Schedule Flexibility and Local Teams - That is where the pro's stop

Cons

Upper Management don't seem to have a clue! They do cuts throughout the company every 2 to 3 years just to hire back/hire new people into roles they eliminated 6 months earlier. They say they value people and their concerns but the majority of workers say nothing about the toxic work environment created by Zone Leaders and above in fear of being singled out. They create positions that don't add value to the field and add more and more work onto field staff. Size of areas continually change - first its 10, then 12, then 16, back to 12 and back to 14+ stores. No consistency in there direction, they train you to manage the whirlwind but the problem is...... they create the whirlwind! Upper Management is a do as I say, no questions asked

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