Field Consultant - Field Consultant 7-Eleven Employee Review

2.0
Feb 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Brand is highly recognizable to the consumer. Helping Franchisees become better business owners. Company vehicle, gas card, laptop/ipad, and phone.

Cons

Expectations of the number of hours worked daily/weekly. You need to put in 10-12 hours in the field daily and then another 2-4 at home completing paperwork, answering emails, etc. It is not uncommon to work 2 or 3 weeks straight without a day off. The company is a "good 'ol boys" club. You are promoted based on who you know and who likes you, not on experience, qualifications or merit. Lots of turnover in upper, upper management. Lots of drama. Can't decide what they want the company culture to be (changes constantly) or what direction they want to go in. Everyone that works there knows about the "7-Eleven pendulum": the pendulum starts on one side and this is what we are doing today. As it swings to the other side what we do changes regularly until it gets to the other side. Once it reaches the other side and starts to swing back what we do changes in a similar order going backwards until the pendulum reaches the opposite side and we are back to the starting point doing the same things we were when we started. This repeats itself again, and again, and again. There is constant change but nothing really changes, you are doing the same thing again and again just at different times.

Explore other reviews about 7-Eleven

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

good work value and environment friendly

Cons

The manager would call my phone at 3 am to tell me to unload a truck full of drinks alone, constantly, even though it was never mentioned or docked as pay.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, Schedule Flexibility and Local Teams - That is where the pro's stop

Cons

Upper Management don't seem to have a clue! They do cuts throughout the company every 2 to 3 years just to hire back/hire new people into roles they eliminated 6 months earlier. They say they value people and their concerns but the majority of workers say nothing about the toxic work environment created by Zone Leaders and above in fear of being singled out. They create positions that don't add value to the field and add more and more work onto field staff. Size of areas continually change - first its 10, then 12, then 16, back to 12 and back to 14+ stores. No consistency in there direction, they train you to manage the whirlwind but the problem is...... they create the whirlwind! Upper Management is a do as I say, no questions asked

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