NOT a STRATEGIC role - HRBP ADP Employee Review

1.0
Aug 25, 2019
Recommend
CEO approval
Business Outlook

Pros

some flexibility, not much else

Cons

Terrible culture Terrible leadership Not a true HR partner job; majority of your time is spent apologizing for other depts mistakes No true partnership with other departments Culture of being mediocre in the Aurora office It was said in training to make sure you are "nice" to everyone in the company (ie, don't hold them accountable for not answering client concerns or taking months to do so) or else they won't pick up the phone or answer your email You are the whipping post for clients; consistently apologizing when others mess up or others don't answer emails Every process is incredibly complicated and time consuming Left hand doesn't know what the right is doing and basically doesn't care Onboarding is by far the worst I've ever had You are basically on your own trying to learn the business HRBP's come and go so quickly that clients are frustrated When voicing concerns and reporting poor leadership, inappropriate behavior, bullying by your immediate manager, you're ignored by upper management and the behavior is allowed to go on. Manager was more worried about us sharing personal information than she was in getting us the tools and training and support to do our jobs. She took great offense to those who only wanted to do their job instead of being BFF's and sharing our personal info with her

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ADP Response
6y
Thank you for bringing these situations to our attention and we are sorry to hear about this experience. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We are committed to conducting business with the highest ethical standards. Your feedback is valuable and we welcome the opportunity to learn more. If you would like to share additional information so that we can look into this, please contact our Associate Relations team at hr.associate.relations@adp.com.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance continued education opportunity

Cons

segmented internal departments some unreasonable client escalations

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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