Good benefits vs Horrible Management - Customer Support ASML Employee Review

1.0
Sep 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Salary, car, holidays, general working conditions, be part of ASML. In The Netherlands and worldwide, it is a successful High Tech company, full of great and smart people.

Cons

Management of ASML Belgium! Do not compare it with ASML Netherlands and ASML wordwide. Probably you won't ever see any other office with such low performance, both inside and outside ASML. Local team leaders are employeers without any basic knowledge of managament or Six Sigma techinics. But they are loyal to them managers, and extremely career oriented. They made the office looking like a club, where the main purpose is to cover each other and appear efficient to management. In the office there is bullism. people playing with Facebook most of the day, employees that go in burnout, people who got fired from one day to another just for speak up, employeers who put on the table a paper with written "Don´t dare how to do my job", team leaders who say "If optimization was my target, I was following your way, but we follow my way". More than performance, office improvements, or customer satisfaction, the evaluation is used as a tool to thanks loyal employeers, or to punish who dared to flag the office problems.

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5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting work Great team culture

Cons

Long Commute if you live kinda far

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Location is good and near freeway, they make a crucial technology for the world to function

Cons

Toxic environment. Selective enforcement, antisemitic DEI culture, tattle tale rat snitch employees, managers play favorites, managers move the goal post after you were supposed to earn a salary increase. too many foreigners in management and not enough americans. DEI is a joke and is run by a racist black women. Company will burn you and punish you for problems someoen else created and punish you for it despite no power to fix the issue yourself.

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