Service based work & BPO like culture - Director Amadeus Employee Review

1.0
Oct 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Canteen food is good HR takes effort to keep employees engaged throughout the year Annual gifts

Cons

The work culture here is very bad , bunch of oldies run the show here completely and doesn’t allow any new leadership to grow / sustain. Attrition figures are around 20% this year for Bangalore and close to 25-27% in units like BDS where few people who call themselves as Sr. Directors do not even know the basics of people management. It’s probably the worst phase Amadeus is going through currently in bangalore and it’s all coz of immature people sitting on top and heading a unit for namesake. Despite so many complaints in my division for a particular person for being immature , unreasonably loud and promoting favouritism , HR hasn’t been able to take any actions against him as he belongs to the close knit group of people ( so called leaders ). All mid/senior management people are leaving the organisation just because they aren’t valued and they can’t compromise on their self respect.

Explore other reviews about Amadeus

5.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing as well as the team.

Cons

None that I can think of.

2.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- Learning opportunities, every day brought something new to tackle or explore - Decent benefits package that covered the essentials - Competitive salary relative to industry standards

Cons

- Management is aggressively enforcing a hybrid model, even for remote employees, and is rescinding previously agreed upon contracts. There's a glaring lack of strategic vision from leadership. - If you're based in Europe or North America, job security is virtually nonexistent unless you're in upper management. Roles are being shifted to India, Colombia, and the Philippines, with cost-cutting prioritized over talent, experience, or loyalty. - The forced migration to Azure, compounded by poor planning, is draining resources. And employees are paying the price — not just through increased workload, but by being let go in recent layoffs (October '25). With many of the positions eliminated quietly transferred to offshore. - Layoffs are being justified as “market alignment” and financial necessity. Yet at the same time, the company continues to absorb small to medium-sized companies, raising serious questions about transparency, priorities, and long-term stability.

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