Good Policies - Resolution Specialist Amazon Employee Review

3.0
Jul 23, 2018
Recommend
CEO approval
Business Outlook

Pros

-Good leave Policies: Amazon provides one of the best policies when it comes to general and maternity leaves. -Work culture in general is good. -Company promotes inclusive environment. -The span in which you get eligible for an IJP is low (as low as 3 months in CS).

Cons

-Amazon (especially CS) pays in pennies. The pay is too low as compared to other forms. They pay less than 2L/ year for international voice process! -The Resolution Specialist role is a lead role in Amazon but outward letter does not mentions Lead title which results in issues while seeking new jobs. -Firm believes in cost cutting wherever and whenever possible. So do not expect lavish parties or anything else. Everything will be result of cost cutting. Policies are designed in a way that cost cutting is center of planning them. -Management in Pune is not sensitive to employee issues. Especially L3. -The policies regarding variable pay, promotions etc change too frequently causing employees to lose on the benefits. Nothing is done to compensate for this. -Initially the hiring bar was high. But now, its just college students with no skills and discipline whatsoever, who resign after 1st salary. Its just like any college in Pune.

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5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

good company, great learnings, good pay

Cons

more layoffs, very uncertain, long interview process

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

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