Ugh! - Amazon Customer Service At Home Amazon Employee Review

3.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly environment interacting with customers and working with co-workers as a team to get calls handled

Cons

Alot of calls to handle not enough training to educate you on how to assist the customers

Explore other reviews about Amazon

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive hourly pay in many locations Benefits may include health insurance and tuition assistance Flexible scheduling options at some warehouses Opportunities for overtime and extra pay Entry-level job with minimal experience required

Cons

Physically demanding work with long hours standing or lifting Fast-paced environment with strict productivity targets Repetitive tasks can become tiring Work schedules may include nights, weekends, or holidays High stress during peak shopping seasons like holidays

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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