Great Company as long as you are not in Customer Care - Customer Care Representative BASF Employee Review

2.0
Dec 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Tuition Reimbursement, GREAT BENEFITS, Pays above industry average

Cons

While this is a great company, the Customer Care unit at the Charlotte location is a toxic environment. People are regularly on medical-leave for stress-induced issues. Employees are overworked and not paid overtime!(CCR is hourly/non-exempt). CCR's are stressed into putting in extra hours and are not compensated. There is no management support. I would not let anyone whose well-being I care about work in that department. Everyone in that group is miserable.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Great Pay Wonderful team Great people

Cons

The plant is not temp controlled

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