Do not recommend it - Customer Service Representative Bertelsmann Employee Review

1.0
Sep 23, 2017
Recommend
CEO approval
Business Outlook

Pros

- good salary - free medical care

Cons

-Awful experience with the HR team - Awful limiting rules, such as the impossibility to use the bathroom more than 30 minutes/month - Even if it is mandatory to have 2 15-minutes screen breaks, if the lines are full, you don't get any - you work 6 days consecutively - no weekends off

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5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good work, good PTO and parental leave policy.

Cons

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3.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Offer generous paid time off.

Cons

Low pay for high stress.

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