customer service - Anonymous employee Booking.com Employee Review

3.0
Aug 31, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the people in office, they are generally nice and fresh fruit provide to employee on every Monday.

Cons

Too many rules and policy to follow and all the break and lunch have to take as scheduled. Feel like, working like robot.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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