Good Customer Service environment - Partner Services Specialist Booking.com Employee Review

3.0
Dec 18, 2023
Recommend
CEO approval
Business Outlook

Pros

It used to be a great CS place to work for.

Cons

Unfortunately they have outsourced CS

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Booking.com Response
2y
Thank you for your review. While we’re glad to hear that you had a great experience at Booking.com, it’s unfortunate to hear that your time with us has come to an end. We wish you all the best in your next career move. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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