Run away. Do not apply. - Customer Service Representative (CSR) Brenntag Employee Review

Remote work, decent pay, great team

Not always the best communication among different teams

My early experience at the company was positive and I was able to build strong tenure there.

I worked here for several years, but my experience changed significantly toward the end of my tenure. During my notice period, previously approved time off was not honored, and my departure schedule was adjusted in a way that felt inconsistent with prior approvals. Despite preparing coverage and training for my responsibilities, I was later described as leaving my team “high and dry.” There was also a shift toward a more structured, closely managed environment, along with a return-to-office policy that was applied differently across employees. It was a reminder that the end of an employee’s experience often reflects the culture just as much as the beginning.